Hawaii Island Operations & Safety Leader

Robert's Hawaii Tours & Transportation; Keaau (HI); On-site; USD 90,000 - 120,000; Full time

Job summary

Robert's Hawaii Tours & Transportation is seeking an Operations Manager to oversee island operations including tours, transportation services, and school bus operations. The role emphasizes safety, contract compliance, and exceptional guest experience with strong leadership across a distributed team.

You will manage budgets, drive process improvements, and leverage technology to enhance service quality and efficiency.

Qualifications

• Extensive knowledge of coordinating transportation-driven operations.
• Ability to meet contractual requirements and exceed expectations.
• Strong budgeting, planning, and financial analysis.
• Excellent communication and relationship-building skills.
• Proficiency with technology and data analysis.
• Valid driver’s license and access to insured vehicle.
• Willingness to travel across Hawaii.

Responsibilities

• Coordinates daily operations across tours, transportation, school bus services and dispatch.
• Leads and manages staff, ensuring policy compliance and peak performance.
• Oversees vendor performance and contract compliance.
• Drives safety culture through audits, training, and supervision.
• Analyzes expenses and develops plans to improve efficiency and profitability.
• Manages resources and utilizes data to optimize workflows.

Skills

Transportation operations management

Contract compliance

Budgeting and financial planning

Leadership and team management

Communication and relationship NBUILD

Technology proficiency

Microsoft Office (Outlook, Word, Excel

Valid driver’s license

Education

Bachelor’s degree in Business Administration / Transportation

Equivalent experience considered

Tools

Transportation Management Systems

Microsoft Office Suite

Job description

Robert's Hawaii Tours & Transportation is seeking an Operations Manager to oversee island operations including tours, transportation services, and school bus operations. The role emphasizes safety, contract compliance, and exceptional guest experience with strong leadership across a distributed team.

You will manage budgets, drive process improvements, and leverage technology to enhance service quality and efficiency.