Hawaii Guest Experience Sales Associate High Earning

Go Tours Hawaii; Honolulu (HI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Commission-based pay

Performance bonuses

Job summary

Go Tours Hawaii is hiring Sales Associates – Guest Experience to serve travelers in Hawaiʻi’s tourism sector. You will engage guests, assess interests, and confidently recommend tours and activities while representing a fast-growing Hawaiʻi brand.

The role emphasizes professionalism, accountability, and delivering exceptional guest experiences with a strong focus on performance and reliability. Weekend and holiday coverage is required in a frontline, high-traffic resort environment.

Qualifications

• 2+ years of customer service experience.
• Strong interpersonal and guest relations skills.
• Reliability in attendance and punctuality.
• Ability to thrive in a structured, goal-oriented environment.
• Familiarity with Hawaiʻi attractions or willingness to learn quickly.

Responsibilities

• Professionally engage travelers in a consultative, guest-first manner.
• Identify guest interests and recommend tours and activities.
• Clearly communicate itineraries, policies, and booking details.
• Execute bookings accurately while following company standards.
• Maintain a consistent, polished brand presence at all locations.
• Meet or exceed individual performance expectations.
• Collaborate with leadership and team members to support location success.
• Follow sales processes, scripts, and training frameworks.
• Participate in coaching and performance evaluations.
• Support onboarding and shadowing initiatives when requested.
• Maintain accuracy in reporting and operational tasks.
• Complete additional duties as assigned by management.

Skills

Customer service

Interpersonal skills

Reliability

Punctuality

Goal-oriented

Learn quickly

Education

High School Diploma or GED

Job description

Go Tours Hawaii is hiring Sales Associates – Guest Experience to serve travelers in Hawaiʻi’s tourism sector. You will engage guests, assess interests, and confidently recommend tours and activities while representing a fast-growing Hawaiʻi brand.

The role emphasizes professionalism, accountability, and delivering exceptional guest experiences with a strong focus on performance and reliability. Weekend and holiday coverage is required in a frontline, high-traffic resort environment.