Hawaii Field Service Technician: Island Travel & Repairs

MITER Brands; Honolulu (HI); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid travel time

Overtime opportunities

Company-issued laptop and cell phone

Job summary

MITER Brands is seeking a Field Service Technician to support customers across Oahu, Maui, the Big Island, and Kauai. The role involves diagnosing and repairing windows and doors, both under warranty and non-warranty, with frequent inter-island travel and travel-time paid.

You will be based on Oahu with regular trips to neighboring islands, typically working Monday–Friday with overtime based on travel needs. A customer-focused, hands-on problem solver will thrive here.

Qualifications

• Construction, glazing, remodeling, installation, or related hands-on experience.
• Strong customer service skills.
• Ability to troubleshoot and solve problems independently.
• Mechanical aptitude and attention to detail.

Responsibilities

• Diagnose and troubleshoot window and door issues.
• Complete warranty and non-warranty repairs.
• Replace glass and components.
• Conduct water testing and inspections.
• Take measurements and document completed work.
• Ensure all repairs meet company quality standards.
• Travel regularly between Oahu, Maui, Big Island, and Kauai.
• Book and manage your own flights and hotel accommodations within company guidelines.
• Communicate clearly and professionally with homeowners.
• Represent Milgard in customers' homes; build relationships and resolve issues efficiently.
• Coordinate required repair parts with internal teams; review work orders for accuracy; document service activities.
• Follow all company safety policies; wear PPE; operate company vehicles; maintain a clean driving record.

Skills

Customer service

Mechanical aptitude

Troubleshooting

Communication

Travel readiness

Job description

MITER Brands is seeking a Field Service Technician to support customers across Oahu, Maui, the Big Island, and Kauai. The role involves diagnosing and repairing windows and doors, both under warranty and non-warranty, with frequent inter-island travel and travel-time paid.

You will be based on Oahu with regular trips to neighboring islands, typically working Monday–Friday with overtime based on travel needs. A customer-focused, hands-on problem solver will thrive here.