Hardware Sustaining Engineer — Hybrid + Equity

Tive Inc.; Boston (MA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Hybrid options

Career growth

Diversity & inclusion

Job summary

Tive Inc. is seeking a Hardware Engineering – Sustaining engineer to keep in-market products reliable and improving. You will investigate hardware issues, identify root causes, and drive cross-functional solutions across design, manufacturing, and quality teams.

You will manage ECOs, coordinate with CM partners in the US, handle field failures, and support manufacturing with DFM feedback and FATP/SMT guidance. A BS/MS in EE with 4+ years in sustaining or high-volume electronics is desired.

Qualifications

• BS/MS in Electrical Engineering with 4+ years in hardware sustaining or high-volume electronics.
• Experience reading schematics/PCB designs and assessing design changes' risk.
• Direct experience with contract manufacturers: DFM, yield, FATP/SMT, and production issues.
• Structured root-cause discipline (8D/5-Why/fishbone) and closure of corrective actions.

Responsibilities

• Field-issue root cause — own investigation of returns and field failures; drive root-cause analysis to closure with clear findings.
• ECO / revision management — manage engineering change orders, PCB respins, and component substitutions; maintain revision traceability across the fleet.
• Component & supplier issues — handle EOL, second-sourcing, and vendor quality escalations; drive 8D/SCAR actions.
• Manufacturing support — support production issues, yield analysis, DFM feedback, and FATP/SMT line support.
• RMA / refurb — own the RMA and refurbishment path; feed patterns back into design and verification.
• Cross‑pod triage — act as first responder for sustaining issues across all product lines.

Skills

Hardware sustain

Root-cause analysis

Cross-functional teamwork

8D/5-Why

PCB design review

Education

BS/MS in Electrical Engineering

Tools

ECAD tools

PCB fabrication knowledge

Measurement instruments

Job description

Tive Inc. is seeking a Hardware Engineering – Sustaining engineer to keep in-market products reliable and improving. You will investigate hardware issues, identify root causes, and drive cross-functional solutions across design, manufacturing, and quality teams.

You will manage ECOs, coordinate with CM partners in the US, handle field failures, and support manufacturing with DFM feedback and FATP/SMT guidance. A BS/MS in EE with 4+ years in sustaining or high-volume electronics is desired.