Sustaining Hardware Engineer — Drive Reliable IoT Devices

Tive; Boston (MA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid options

Competitive equity

Inclusive culture

Job summary

Tive is seeking a Hardware Engineer – Sustaining to keep in-market products reliable and improving. You will investigate field failures, identify root causes across a distributed team, and drive effective solutions throughout the product lifecycle.

You will manage ECOs, engage with contract manufacturers on DFM and production issues, and support manufacturing/yield analysis. Mandarin/CN CM coordination is a plus, but not required, while strong root-cause discipline is essential.

Qualifications

• BS/MS in Electrical Engineering or equivalent with 4+ years in hardware sustaining or manufacturing engineering for high-volume electronics.
• Ability to read schematics/PCB designs and assess risk of proposed changes.
• Experience with contract manufacturers: DFM, yield, FATP/SMT, and production issue resolution.

Responsibilities

• Own field-issue root-cause investigation and closure with confirmed findings.
• Manage ECO/revision changes, PCB respins, and component substitutions with traceability.
• Handle supplier quality escalations and 8D/SCAR actions for defects.
• Support manufacturing: yield analysis, DFM feedback, and CM line support.
• Own RMA/refurbishment engineering paths and feed failures back to design.

Skills

Root-cause analysis

Cross-functional collaboration

Hardware debugging

Sustaining engineering

Electrical engineering knowledge

Education

BS/MS in Electrical Engineering

Tools

ESP32-class MCUs

PCB design review

DFM

FATP/SMT

8D/5-Why

Job description

Tive is seeking a Hardware Engineer – Sustaining to keep in-market products reliable and improving. You will investigate field failures, identify root causes across a distributed team, and drive effective solutions throughout the product lifecycle.

You will manage ECOs, engage with contract manufacturers on DFM and production issues, and support manufacturing/yield analysis. Mandarin/CN CM coordination is a plus, but not required, while strong root-cause discipline is essential.