Hardware Store Sales Associate - Customer Focused

Hatchet Hardware; Wynantskill (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health plan

Vision plan

Dental plan

Health Savings Account

Paid Time Off

401K

Career growth opportunities

Job summary

Hatchet Hardware is seeking a Retail Sales Associate to help unload stock, stock shelves, assist customers, and ensure a high level of service across Upstate New York locations. The role requires a friendly, team-oriented approach and a willingness to learn our POS system, pricing, and promotions.

As a family-run business with nine stores, we value dependable, customer-focused colleagues who can work flexible hours, including weekends and holidays, and help us maintain clean, organized

Qualifications

• High School Diploma or equivalent required.
• Flexible retail schedule including weekends and holidays.
• Read, interpret, and follow safety and operating instructions.
• Communicate professionally with customers and team members.
• Strong organizational skills; detail-oriented and eager to learn.
• Knowledge of multiple departments is a plus.
• Regular and punctual attendance is required.

Responsibilities

• Assist customers in assigned departments and storewide.
• Unload trucks and stock merchandise; maintain department.
• Provide excellent customer service and resolve concerns.
• Maintain awareness of promotions and sales to inform customers.
• Use the POS system to process transactions and assist in training.
• Collaborate with team and share ideas for improvement.

Skills

Customer service

Communication

Organizational skills

Team player

Education

High School Diploma or equivalent

Tools

Cash register

Handheld equipment

POS system

Job description

Hatchet Hardware is seeking a Retail Sales Associate to help unload stock, stock shelves, assist customers, and ensure a high level of service across Upstate New York locations. The role requires a friendly, team-oriented approach and a willingness to learn our POS system, pricing, and promotions.

As a family-run business with nine stores, we value dependable, customer-focused colleagues who can work flexible hours, including weekends and holidays, and help us maintain clean, organized