Hardware Store Guest Experience Associate

Ridley’s Family Markets; Pinedale (WY); On-site; USD 17,000 - 22,000; Full time

Job summary

Ridley’s Family Markets in Wyoming is seeking a customer-focused Clerk to support daily store operations and guest services. You will process sales quickly, maintain register areas, and assist in receiving and merchandising.

The role emphasizes strong communication, teamwork, and the ability to stand and lift items as needed. Experience in retail or guest service is a plus, with flexible hours including evenings and weekends.

Qualifications

• Education/experience not specified; candidates should have retail or guest-service experience.
• Ability to greet guests, answer questions, and promote store promotions.
• Willingness to stand for long periods and handle physical tasks as needed.

Responsibilities

• Ensure each guest receives outstanding service.
• Greet guests as they enter the store, answer phone calls and maintain awareness of promotions.
• Execute the daily operational, day-to-day goals and priorities assigned by store management.
• Assist in the training and development of peers, tactfully and pleasantly deal with guests.
• Uphold merchandising and store cleanliness standards, maintain orderly appearance of register area and supplies stocked.
• Actively participate in daily huddle meetings.
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
• Responsive of safety issues. Conscious of shoplifting activity.
• Aid guests in locating merchandising in store, on acehardware.com, as well as, processing special orders.
• Solicit guests to open Ridley's advantage card accounts and explain the benefits. Answer guests’ questions and provide information on procedures and policies.
• Perform other tasks as assigned by store management.

Skills

Guest service

Retail sales

Communication

Team player

Basic math

Tools

Retail POS systems

MS Word

MS Excel

Job description

Ridley’s Family Markets in Wyoming is seeking a customer-focused Clerk to support daily store operations and guest services. You will process sales quickly, maintain register areas, and assist in receiving and merchandising.

The role emphasizes strong communication, teamwork, and the ability to stand and lift items as needed. Experience in retail or guest service is a plus, with flexible hours including evenings and weekends.