Hardware Customer Service Associate — ESOP & PTO Included

Builders Supply Co., Inc.; United States; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

Paid Time Off

Paid Holidays

Affordable Insurance: Medical, Dental,

Vision Insurance

Short-Term Disability Insurance

Employer Paid Life and AD&D Benefits

Employee Assistance Program

Annual catered lunches

BBQs, food trucks, and breakfasts

Hockey tickets

Vendor swag

Job summary

Builders Supply Co., Inc. seeks a Customer Service Representative for the Hardware Department to assist contractors and the public with product information, quotes, and availability.

You will stock shelves, process sales orders, support the sales team, and help customers in person at the store. Strong communication, a willingness to learn, and basic computer skills are essential; weekend shifts and standing for long periods may be required.

Qualifications

• Customer service experience.
• Desire to learn extensive product knowledge.
• Excellent verbal and written communication skills.
• Basic computer skills.

Responsibilities

• Assist customers with product inquiries, including quotes and availability.
• Efficiently process sales orders and transactions.
• Provide assistance to sales team, contractors, and walk-in customers.
• Stock products on shelving.
• Retrieve and put away products in the Warehouse.

Skills

Customer service experience

Product knowledge

Excellent verbal and written comms

Basic computer skills

Job description

Builders Supply Co., Inc. seeks a Customer Service Representative for the Hardware Department to assist contractors and the public with product information, quotes, and availability.

You will stock shelves, process sales orders, support the sales team, and help customers in person at the store. Strong communication, a willingness to learn, and basic computer skills are essential; weekend shifts and standing for long periods may be required.