Hardware Sales Specialist — Part/Full-Time, Customer Focused

Workstream; Green Bay (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Ace Hardware is seeking a part-time or full-time Hardware Sales Associate to provide exceptional customer service. You will greet customers, help with plumbing/electrical/fastener questions, restock, and assist with keys and basic store tasks.

The role requires a high school diploma, valid driver’s license, ability to lift up to 50 lbs, and weekend availability. Prior customer service experience is preferred. Training for product areas will be provided.

Qualifications

• Must have customer service experience or strong aptitude.
• Ability to communicate clearly with customers and teammates.
• Valid driver’s license required.
• Ability to stand for extended periods and lift up to 50 lbs.
• willingness to follow store policies and procedures.

Responsibilities

• GREET ALL CUSTOMERS IN A FRIENDLY AND PROFESSIONAL MANNER.
• ASSIST CUSTOMERS WITH PLUMBING, ELECTRICAL, AND FASTENER QUESTIONS (TRAINING AVAILABLE).
• ENSURE CUSTOMERS HAVE ALL SUPPLIES NEEDED TO COMPLETE PROJECT.
• COMPLETE DAILY MAINTENANCE ON KEY MACHINES.
• RESTOCK AREA WITH ALL SUPPLIES.
• ASSIST AND SUPPORT OTHER AREAS OF THE STORE TO PROMOTE GREAT TEAMWORK.
• UPDATE PRICING STICKERS AS NEEDED.
• ASSIST WITH PUTTING AWAY PRODUCT ORDERS.
• DUPLICATE CUSTOMER HOUSE AND AUTOMOTIVE KEYS.

Skills

Customer service

Communication

Phone communication

Computer skills

Teamwork

Attention to detail

Education

High school or equivalent

Job description

Ace Hardware is seeking a part-time or full-time Hardware Sales Associate to provide exceptional customer service. You will greet customers, help with plumbing/electrical/fastener questions, restock, and assist with keys and basic store tasks.

The role requires a high school diploma, valid driver’s license, ability to lift up to 50 lbs, and weekend availability. Prior customer service experience is preferred. Training for product areas will be provided.