Hardware & Cloud Support Engineer

Davis Technology Management; Georgia; On-site; USD 60,000 - 80,000; Full time

Job summary

Davis Technology Management, based in Georgia, is seeking a dedicated customer-focused technical support professional. This role involves onboarding new customers, configuring hardware, and providing hands-on support, requiring significant interaction with clients.

The ideal candidate will have experience in Linux environments and troubleshooting issues in connected hardware systems. Familiarity with scripting tools and cloud architectures is a plus. You will work closely with both customers and internal teams to ensure successful deployments and troubleshoot any issues.

Qualifications

• Experience supporting connected hardware and software environments.
• Strong analytical and troubleshooting skills.
• Ability to document findings and communicate technical issues.

Responsibilities

• Support onboarding new customers and configuring hardware.
• Document bugs, create tickets and assist troubleshooting.
• Work closely with customers to ensure successful deployments.

Skills

Troubleshooting communication issues

Linux-based environments

Scripting or automation tools

Data-driven applications

Analytical skills

Customer service

Job description

Davis Technology Management, based in Georgia, is seeking a dedicated customer-focused technical support professional. This role involves onboarding new customers, configuring hardware, and providing hands-on support, requiring significant interaction with clients.

The ideal candidate will have experience in Linux environments and troubleshooting issues in connected hardware systems. Familiarity with scripting tools and cloud architectures is a plus. You will work closely with both customers and internal teams to ensure successful deployments and troubleshoot any issues.