Hardware & Cloud Support Engineer

davistechnologymanagement; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Davis Technology Management is hiring for a role focused on hardware support in Houston, Texas. This position involves onboarding customers, configuring hardware, setting up monitoring dashboards, and providing ongoing support. Ideal candidates should have experience in troubleshooting hardware and software environments, and be comfortable working in Linux-based systems.

The role is primarily office-based with potential for up to 25% travel. Candidates should possess strong analytical skills and the ability to communicate technical issues effectively.

Qualifications

• Experience supporting connected hardware and software environments.
• Ability to work within Linux-based environments.
• Comfortable working directly with customers.

Responsibilities

• Onboard new customers and configure hardware.
• Set up monitoring dashboards and ensure successful deployments.
• Document findings and assist with troubleshooting.

Skills

Troubleshooting communication issues

Linux-based environments

Scripting or automation tools

Analytical skills

Documenting technical findings

Cloud-based architectures

Customer service

Job description

Davis Technology Management is hiring for a role focused on hardware support in Houston, Texas. This position involves onboarding customers, configuring hardware, setting up monitoring dashboards, and providing ongoing support. Ideal candidates should have experience in troubleshooting hardware and software environments, and be comfortable working in Linux-based systems.

The role is primarily office-based with potential for up to 25% travel. Candidates should possess strong analytical skills and the ability to communicate technical issues effectively.