Hardware Applications Engineer II — Bioprocess Automation

ThermoFisher Scientific; Logan (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Thermo Fisher Scientific is seeking a BEA Hardware Applications Engineer II for the SUD Technical Solutions team. The role supports bioprocess capital equipment integration, automation, and proposal development across R&D, marketing, and operations to deliver optimized solutions for customers.

Located in Santa Clara, CA or Logan, UT, the position emphasizes continuous process improvement, customer experience, and collaboration with Commercial Project Managers to meet KPI targets and margin goals

Qualifications

• BS in Engineering or technical discipline strongly preferred.
• Associate's Degree in science or technical discipline required.
• 3+ years of experience with programming, data entry, and Microsoft Excel strongly preferred.
• Experience supporting technical sales.
• Prior experience with equipment & consumable offerings in biotechnology is a plus.

Responsibilities

• Provide technical solutions in the development of proposals in response to customer inquiries across the SUD BEA business.
• Complete technical pipeline reviews in coordination with the commercial project managers and technical sales to ensure a timely response.
• Provide technical guidance and collaborate closely with the Technical Solution’s Commercial Project Manager to ensure that proposals are provided in a manner consistent with established KPIs.
• Coordinate with Product Management on technical solutions to ensure alignment with margin and other expected targets in support of established business unit goals.
• Drive continuous improvement of processes to improve efficiency of the team and enhance customer satisfaction. Responsible for all proposal systems and recommended upgrades.
• Assist as needed on technical training with the sales team on products.
• Learn all products, equipment and automation to ensure a full understanding of solutions offered, with a focus on the BEA hardware portfolio.
• Participate in practical process improvement (PPI) meetings to streamline workflow and quality of the current state process.

Skills

Programming

Data entry

Microsoft Excel

Technical sales support

Biotech equipment knowledge

Communication skills

Education

BS in Engineering

Associate's Degree in science/technical

Job description

Thermo Fisher Scientific is seeking a BEA Hardware Applications Engineer II for the SUD Technical Solutions team. The role supports bioprocess capital equipment integration, automation, and proposal development across R&D, marketing, and operations to deliver optimized solutions for customers.

Located in Santa Clara, CA or Logan, UT, the position emphasizes continuous process improvement, customer experience, and collaboration with Commercial Project Managers to meet KPI targets and margin goals