Harbor Operations Specialist

Port of Seattle; Seattle (WA); Hybrid; USD 44,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Paid vacation

Paid sick leave

Holidays

Pension/retirement plans

Getting to work

Parental leave

Training and development

Equity and inclusion

Work-life balance

Mission driven

Job summary

The Port of Seattle is seeking a Harbor Operations Specialist to support harbor facilities at Shilshole Bay Marina. This regular, full-time role requires driving, patrols, and incident response across port areas.

Responsibilities include customer service, security, and collaboration with operations and maintenance teams to ensure safety and smooth facility operations. Eligibility includes a WA driver’s license and willingness to work Sunday–Wednesday shifts, with overtime as needed.

Qualifications

• 1 year of experience in facilities, maintenance or security operations.
• Experience in maritime environments preferred.
• Knowledge of marina operations and environmental regulations.
• Familiarity with Microsoft Outlook and Word.

Responsibilities

• Provide customer service by sharing standard operational information with customers and the public.
• Maintain positive customer interactions and address concerns, questions, and needs with timely solutions for high service levels.
• Secure facilities by patrolling and ensuring doors and areas are locked and secure; enforce parking and dock policies.
• Collaborate with Harbor Operations Specialists, security contractors, portfolio manager and maintenance staff to meet customer needs and share updates.
• Perform roving security patrols between maritime locations and respond quickly to emergencies.
• Respond to alarms and service requests using a vehicle; act as First Responder and deploy spill containment equipment as required.

Skills

Customer service

Security operations

Maritime environment knowledge

Communication

Problem solving

Driving

Education

1 year of experience in facilities/maintenance/security operations

Job description

Job Description - Harbor Operations Specialist (004346)

Harbor Operations Specialist ( 004346 )

Location

Shilshole Bay Marina

Organization

SBM Operations

Employee Status

Regular

Schedule

Full-time

Posting Expires

Sep 28, 2026, 6:59:00 AM

Minimum Salary

32.14

Maximum Salary

43.49

The Port of Seattle is unable to sponsor employment visas at this time.

Salary offers will be made within the posted range. Placement within the range will be determined based on your similar work experience. The Port considers work experience to be similar if the scope and level of responsibility of your prior positions match the job being offered.

Some of what you'll be doing:

• You will provide customer service by providing standard operational information to current and prospective customers and the public.
• You will establish and maintain positive interactions with customers to address their concerns, answer their questions, and assist with their needs. You will also handle customer requests or issues and provide appropriate solutions within appropriate time limits to ensure high level of customer service.
• You will provide property security by patrolling through buildings, upland gated fence storage yards, and ensuring that all areas are locked and secured for facility and public safety. You will also provide parking enforcement and dock compliance ensuring proper policies and procedures.
• You will collaborate with other Harbor Operations Specialists, Contracted Security, Portfolio Manager, and Maintenance Personnel to meet customer needs. You will exchange information and provide daily updates to bring awareness to routine events, scheduled special events, and activities which may impact the facility operations. You will also provide updates and revised post orders to on-coming duty Harbor Specialist at shift turnover.
• You will perform roving security patrols by driving between multiple maritime customer locations across port and waterfront properties. You must be able to drive to respond quickly to emergencies and incidents.
• You will respond to alarms, service requests, and security issues using a vehicle to ensure safety and operational efficiency. You will also serve as a First Responder by operating a skiff during emergencies, deploying oil boom equipment, and executing spill containment and reporting procedures in compliance with safety and regulatory policies.

Who you are:

• Experienced – You have one (1) year of experience in facilities, maintenance or security operations.
• Desired – We hope you have experience working in a maritime environment.
• Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
• Knowledgeable – You have knowledge of business functions, operations, maintenance, and information systems, along with familiarity in boat and marina operations and marina environmental regulations and guidelines. You also have general knowledge of desktop office applications such as Microsoft Outlook and Word.
• Customer-oriented – You possess proficient customer service skills, especially face to face interaction and have excellent verbal and written communication skills.
• Independent Problem-solver – You have well-developed problem-solving skills and conflict resolution skills to effectively manage through expected and unexpected change. You can also work independently with minimal supervision.
  

What else you need to know :

• Driver’s License – You will need a valid Washington State Driver’s License, or the ability to obtain one, is required in order to travel locally to project sites.
• Work Schedule – Your normal work schedule will be Sunday – Wednesday, 12:30 PM – 10:30 PM (40 hours per week). You may be required to work any and all assigned shifts, including weekends and holidays. You may be required to work during emergencies.
• Work Environment – You will generally work outdoors in all types of weather conditions. You may be exposed to areas of high noise, various hazardous materials, work at heights and/or in confined spaces.
• Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
• Overtime Eligible – You are eligible for overtime pay in this role.
• Safety Requirements – You will be required to comply with all work rules, safety, and Personal Protective Equipment (PPE) requirements.

Why you'll love it here :

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle‘s website. If the position is represented by a union, please refer to the “Collective Bargaining Agreement” or contact the appropriate Union Representative for specific information related to benefits and eligibility.

• Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.
• Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
• Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
• Holidays – More than ten days per year to celebrate with family and friends away from work.
• Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
• Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
• Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
• Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
• Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
• Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
• Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Why the Port of Seattle :

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here .

Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic development and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity .

The Port of Seattle is an equal opportunity and affirmative action employer that values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances. Click here for definitions and descriptions of categories referencing Ethnicity and Race. Click here for definitions and descriptions of categories referencing Protected Veteran Status.