Harbor Operations & Safety Specialist

Holland America-Princess (Holland America Dawson City Inn); Sitka (AK); On-site; USD 52,000 - 74,000; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) is seeking a harbor operations assistant to monitor vessels, manage moorage, and maintain inventories in Sitka. The role includes advising owners on billing procedures and coordinating with harbor authorities to ensure safety and compliance.

The ideal candidate demonstrates strong customer service and communication skills, can follow policies closely, and can perform physical duties such as lifting and walking miles in variable weather.

Qualifications

• Experience operating boats is a plus.
• Strong customer service and communication skills.
• Ability to understand and follow oral and/or written policies, procedures and instructions.

Responsibilities

• Monitor vessels within municipal harbors to ensure authorization and assign temporary moorage; maintain a computerized inventory; advise owners of billing and payment procedures.
• Notify Harbormaster of emergencies within the harbor system, including oil spills, fires, moorage issues or major crimes.
• Maintain clean, orderly, and safe floats and docks, including removal of debris and materials.
• Inform Harbor Maintenance Supervisor/Harbormaster of any serious maintenance needs for harbor structures.
• Perform other related duties as assigned.

Skills

Boat operation

Customer service

Communication

Job description

Holland America-Princess (Holland America Dawson City Inn) is seeking a harbor operations assistant to monitor vessels, manage moorage, and maintain inventories in Sitka. The role includes advising owners on billing procedures and coordinating with harbor authorities to ensure safety and compliance.

The ideal candidate demonstrates strong customer service and communication skills, can follow policies closely, and can perform physical duties such as lifting and walking miles in variable weather.