Waste Disposal & Customer Service Specialist

Holland America-Princess (Holland America Dawson City Inn); Palmer (AK); On-site; USD 45,000 - 65,000; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) seeks a versatile Clerk to support scale house and transfer station operations in Alaska. You will handle customer interactions, payments, and compliance with policies as part of a team serving multiple transfer sites and the landfill.

Responsibilities include directing customers, processing funds, logging deposits, and assisting with reports, training new staff, and site coordination. Must pass drug screen and background checks.

Qualifications

• High School diploma or equivalent.
• Three years of experience in the occupational field.
• Customer focused and fast paced role handling payments.
• Valid driver’s license or ability to obtain one.
• 24 Hour HAZWOPER certification or ability to become certified within six months.

Responsibilities

• Greets and directs customers to appropriate areas for materials disposal; informs customers of disposal guidelines; determines volume or weight and inspects loads; determines material codes; receives customer payments; promotes recycling.
• Determines customer counts, balances funds, prepares bank deposits, records transactions daily; secures logged deposits in safe awaiting pickup by Supervisor or armed guard security vendor.
• Secures money and facility in accordance with Division standard operating procedures.
• Maintains office, scale house, transfer station, and equipment; inspects, cleans and maintains grounds and scales daily.
• Schedules site maintenance as needed.
• Provides support and training to new staff and temporary employees.
• Coordinates container pickup with contractor; tracks container transports.
• Monitors container levels and redistributes refuse regularly, as needed.
• Performs collection of special waste materials; cleanup of spills and contaminants.
• Develops and maintains reports and logs, copies and restocks flyers and brochures, executes filing, office work and document record keeping.

Skills

Customer service

Cash handling

Excellent communication

Attention to detail

Ability to work alone and with others

Weekend availability

Education

High school diploma or equivalent

Job description

Holland America-Princess (Holland America Dawson City Inn) seeks a versatile Clerk to support scale house and transfer station operations in Alaska. You will handle customer interactions, payments, and compliance with policies as part of a team serving multiple transfer sites and the landfill.

Responsibilities include directing customers, processing funds, logging deposits, and assisting with reports, training new staff, and site coordination. Must pass drug screen and background checks.