Hands-on Transformation Consultant & Change Designer

MSSBTA; Phoenix (AZ); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Phoenix office

Remote work flexibility

Hybrid setup

Tuition reimbursement

Job summary

MSSBTA in Phoenix seeks a Business Transformation Consultant who blends business analysis with delivery execution to turn complex problems into actionable solutions. This is a hands-on, client-facing role partnering with clients across business, operations, and technology to define needs, design practical solutions, and support adoption.

You’ll lead discovery sessions, map journeys, translate insights into clear requirements and user stories, drive delivery, and help manage change.

Qualifications

• Experience Balancing BA and delivery execution while working with clients.
• Strong communication and facilitation skills to engage stakeholders.
• Ability to work across business, operations, and technology initiatives.
• Experience contributing to change management activities.

Responsibilities

• Lead discovery sessions, stakeholder interviews, and working sessions to define needs and priorities.
• Translate insights into clear requirements, user stories, recommendations, and actionable plans.
• Drive execution of workstreams with progress tracking and risk management.
• Partner with project managers and senior consultants to deliver on timelines.
• Support implementation and adoption, ensuring alignment of business needs and system capabilities.

Skills

Problem structuring

Business analysis

Delivery execution

Stakeholder management

Facilitation

Empathy interviews

End-user focus

Cross-functional collaboration

Tools

Lean

Six Sigma

Job description

MSSBTA in Phoenix seeks a Business Transformation Consultant who blends business analysis with delivery execution to turn complex problems into actionable solutions. This is a hands-on, client-facing role partnering with clients across business, operations, and technology to define needs, design practical solutions, and support adoption.

You’ll lead discovery sessions, map journeys, translate insights into clear requirements and user stories, drive delivery, and help manage change.