Delivery-Focused Transformation Consultant & Change Leader

MSS Business Transformation Advisory; Phoenix (AZ); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Tuition reimbursement

Coaching & training

Certifications & continuous learning

401K related benefits

Job summary

MSS Business Transformation Advisory is seeking a hands-on Business Transformation Consultant to turn complex problems into actionable solutions for clients in a client-facing role. You will work across business, operations, and technology initiatives, shaping needs, designing practical solutions, and supporting adoption.

In this role, you’ll own pieces of delivery, engage stakeholders, and navigate ambiguity while keeping projects moving forward—often balancing strategic thinking with practical

Qualifications

• Strong ability to structure problems and translate insights into practical solutions.
• Experience balancing business analysis and delivery execution, not just documentation.
• Excellent communication and facilitation skills.
• Ability to engage clients and build trust across stakeholders.

Responsibilities

• Lead and facilitate discovery sessions and stakeholder interviews to define needs and priorities.
• Use human-centered methods to understand experiences and needs of people affected by change.
• Analyze current-state processes to identify gaps and improvement opportunities.
• Design future-state processes aligning people, process, and technology.
• Drive execution of workstreams with progress tracking and risk management.
• Support implementation and user adoption; contribute to change management activities.

Skills

Structured thinking

BA & Delivery

Ownership

Facilitation

Stakeholder management

Empathetic listening

Human-centered mindset

Inclusive mindset

Pragmatic mindset

Decision quality

Job description

MSS Business Transformation Advisory is seeking a hands-on Business Transformation Consultant to turn complex problems into actionable solutions for clients in a client-facing role. You will work across business, operations, and technology initiatives, shaping needs, designing practical solutions, and supporting adoption.

In this role, you’ll own pieces of delivery, engage stakeholders, and navigate ambiguity while keeping projects moving forward—often balancing strategic thinking with practical