Hands-On Tech & Network Experience Lead

Travelpro Products, Inc.; Boca Raton (FL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work flexibility

401(k) company match

Medical, Dental, Vision

Job summary

Travelpro Products, Inc. is seeking a Technology & Network Experience Manager to lead a hands-on IT team across the U.S. and Canada, based in Boca Raton, FL.

You’ll own day-to-day performance, security, and reliability of our technology environment, blending Microsoft 365 expertise with broader infra and data responsibilities. You’ll troubleshoot, configure, administer, and help roll out tools like Power BI, SQL Server, and Copilot, while partnering with Operations, Finance, and Customer Service

Qualifications

• 5+ years hands-on IT/infrastructure in a Microsoft‑centric environment with team leadership.
• Hands-on ERP/WMS/MRP support (JD Edwards, SAP, Oracle, Microsoft Dynamics, NetSuite or similar).
• Strong SQL, PowerShell, Power BI, Windows server management and cybersecurity focus.

Responsibilities

• Lead a small IT team across the U.S. and Canada, prioritizing, coaching, and hands-on problem-solving.
• Administer and secure Microsoft 365, Entra ID, and Intune for all sites and remote users.
• Configure and monitor network, Cisco/Wi‑Fi, Fortinet firewalls, VPN, and coordinate with MSP partner.
• Maintain Windows and JD Edwards servers, backups, monitoring, and disaster‑recovery readiness.
• Own cybersecurity operations with Endpoint protection and Microsoft security stack.
• Support Power BI reporting and the SQL data platform; roll out Microsoft Copilot organization‑wide.
• Manage licenses, vendors, MSPs, and provide cost/quality recommendations to leadership.

Skills

Microsoft 365 administration

Team leadership

Power BI

SQL

PowerShell

Cybersecurity

Networking

ERP/WMS/MRP systems

Education

Bachelor’s degree in Information Technology, Computer Science, MIS

Tools

JD Edwards

Microsoft 365

Entra ID

Intune

SQL Server

Power BI

Cisco networking

Fortinet

SentinelOne

Job description

Travelpro Products, Inc. is seeking a Technology & Network Experience Manager to lead a hands-on IT team across the U.S. and Canada, based in Boca Raton, FL.

You’ll own day-to-day performance, security, and reliability of our technology environment, blending Microsoft 365 expertise with broader infra and data responsibilities. You’ll troubleshoot, configure, administer, and help roll out tools like Power BI, SQL Server, and Copilot, while partnering with Operations, Finance, and Customer Service