Hands-On Service Lead: Tire & Fleet Ops

Continental; Mebane (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Immediate Benefits

Paid Time Off

Employee Discounts, including tire

Employer 401(k) Match

Diverse & Inclusive Work Environment

Employee Assistance Program

Future Growth Opportunities

And more benefits that come with a全球行业

Job summary

BestDrive is seeking a Service Lead to coordinate daily tire service operations in a busy shop and fleet environment. This on‑site role involves hands‑on tire work, directing technicians, and ensuring safety and quality in all service activities.

The position emphasizes practical leadership, event coordination, and adherence to procedures, with opportunities for growth within a global tire company network.

Qualifications

• Automotive or commercial tire industry experience in a service or operations role.
• Demonstrated ability to lead and guide technicians in a fast‑paced service environment.
• Strong communication skills with technicians, customers, and leadership.
• Working knowledge of tire service procedures and fleet service operations.

Responsibilities

• Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency fleet calls.
• Perform hands‑on tire service work as needed, including mounting, balancing, repairs, inspections, and related service activities.
• Provide real‑time direction and task coordination to service technicians during shifts.
• Ensure service work is completed accurately, efficiently, and in compliance with established procedures and safety standards.
• Monitor service workflow and productivity to support customer turnaround and uptime expectations.
• Escalate operational issues, staffing challenges, or service delays to the Store Manager.

Skills

Automotive industry experience

Lead technicians

Strong communication

Fleet service operations

Education

High School Diploma or equivalent

Job description

BestDrive is seeking a Service Lead to coordinate daily tire service operations in a busy shop and fleet environment. This on‑site role involves hands‑on tire work, directing technicians, and ensuring safety and quality in all service activities.

The position emphasizes practical leadership, event coordination, and adherence to procedures, with opportunities for growth within a global tire company network.