Hands-On Restaurant Manager: Lead P&L & Hospitality

Steak 'n Shake S Veteran's Pkwy Normal

Illinois

On-site

USD 18,000 - 29,000

Full time

14 days+
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Benefits offered by this job

Bitcoin Bonus Pay
Newborn Match
Flexible Scheduling
Meal Discounts
Paid Training
Next Day Pay

Job summary

Steak 'n Shake is seeking a Restaurant Manager to lead front-line teams and own daily operations in a fast-paced QSR environment. This hands-on leadership role focuses on hospitality, cleanliness, and service excellence across all shifts.

You will manage food costs, labor efficiency, and inventory while coaching team members to deliver consistent, high-quality guest experiences. Minimum 1+ year of QSR leadership required.

Qualifications

  • 1+ years of QSR or fast-casual restaurant management experience.
  • Proven history of consistent work tenure and reliable leadership.
  • Deep understanding of food cost management, labor optimization, and operational KPIs.
  • Hands-on leadership—comfortable working the drive through or grill when needed.
  • Tech-savvy with POS systems, inventory platforms, and invoice tools.
  • Strong physical stamina: can lift 50 lbs., stay on your feet all day.

Responsibilities

  • Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid-day, and closing.
  • Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding brand standards, food safety practices, and service protocols.
  • Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross-training, and station versatility.
  • Oversee inventory from the back door to the front line.
  • Recruit, train, and retain top hourly talent through clear feedback and coaching.

Skills

QSR restaurant management
Consistency in tenure
Food cost management
Labor optimization
Hands-on leadership
POS systems

Tools

POS systems
Inventory platforms
Invoice tools

Job description

Steak 'n Shake is seeking a Restaurant Manager to lead front-line teams and own daily operations in a fast-paced QSR environment. This hands-on leadership role focuses on hospitality, cleanliness, and service excellence across all shifts.

You will manage food costs, labor efficiency, and inventory while coaching team members to deliver consistent, high-quality guest experiences. Minimum 1+ year of QSR leadership required.

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