Hands-On Park Operations Manager | Growth & Guest Experience

Altitude Trampoline Parks; Franklin (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay based on experience

Growth and advancement opportunities

Employee perks and discounts

Job summary

A fun entertainment venue in Franklin, MA, is seeking an energetic Manager to oversee daily park operations. The role requires leading team members to ensure an outstanding guest experience while maintaining a clean and safe facility. Ideal candidates thrive in fast-paced environments and possess strong leadership and communication skills. Competitive pay, growth opportunities, and an energetic work environment are offered.

Qualifications

• 2+ years of supervisory or management experience in entertainment, hospitality, retail, or food service.
• Strong leadership and communication skills with detail-oriented operational awareness.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Supervise, coach, and motivate team members during shifts.
• Ensure every guest has a safe, fun, and memorable visit.
• Oversee day‑to‑day park operations, ensuring safety, cleanliness, and efficiency.
• Assist in tracking daily sales and operational metrics.

Skills

Leadership skills

Communication skills

Customer service

Conflict resolution

Operational awareness

Job description

A fun entertainment venue in Franklin, MA, is seeking an energetic Manager to oversee daily park operations. The role requires leading team members to ensure an outstanding guest experience while maintaining a clean and safe facility. Ideal candidates thrive in fast-paced environments and possess strong leadership and communication skills. Competitive pay, growth opportunities, and an energetic work environment are offered.