General Manager - Growth & Guest Experience Leader

Altitude Trampoline Park; Franklin (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonus opportunity

Vacation and sick time

Job summary

A leading family entertainment venue in Franklin, MA is looking for a General Manager to oversee park operations. The role includes team leadership, financial accountability, and ensuring excellent guest experiences. Ideal candidates will have over 3 years of management experience, a strong ability to control costs, and excel in customer service and conflict resolution. Competitive salary and performance-based bonuses are included.

Qualifications

• 3+ years of management experience in relevant fields.
• Demonstrated success leading teams of 20+ employees.
• Proven experience controlling payroll and operating expenses.

Responsibilities

• Lead all aspects of park operations and manage staff.
• Own full P&L accountability and revenue growth.
• Ensure excellent guest experiences and operational compliance.

Skills

Management skills

Conflict resolution

Customer service

Organizational skills

Leadership

Job description

A leading family entertainment venue in Franklin, MA is looking for a General Manager to oversee park operations. The role includes team leadership, financial accountability, and ensuring excellent guest experiences. Ideal candidates will have over 3 years of management experience, a strong ability to control costs, and excel in customer service and conflict resolution. Competitive salary and performance-based bonuses are included.