Guest Experience & Events Growth Leader

Altitude Trampoline Park; Franklin (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Altitude Trampoline Park Franklin in Franklin, MA is seeking a Sales and Guest Experience Manager to lead community outreach, grow event bookings, and drive sales while delivering an energetic, guest-focused experience.

You will develop partnerships, organize fundraiser nights, and oversee daily operations with a hands-on leadership style. This role suits a proactive, high-energy people-person who thrives in a fast-paced environment.

Qualifications

• Natural relationship-builder with strong people skills.
• Experience in sales, business development, or community outreach.

Responsibilities

• Proactively build relationships with local schools, leagues, and community groups to drive field trips and group visits.
• Develop and manage a birthday party and group event sales pipeline from inquiry to booking to follow-up.
• Organize and promote fundraiser nights, school spirit nights, and charity partnerships.
• Represent Altitude Franklin at local events and community functions.
• Build partnerships with local businesses for cross-promotions and team-building events.
• Track outreach and event bookings; meet monthly sales targets.
• Manage social media engagement and respond to inquiries with a personal touch.

Job description

Altitude Trampoline Park Franklin in Franklin, MA is seeking a Sales and Guest Experience Manager to lead community outreach, grow event bookings, and drive sales while delivering an energetic, guest-focused experience.

You will develop partnerships, organize fundraiser nights, and oversee daily operations with a hands-on leadership style. This role suits a proactive, high-energy people-person who thrives in a fast-paced environment.