Hands-on Operations Lead, Coffee Fulfillment

Energy Jobline ZR; Bend (OR); On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Employee discount

Health insurance

Paid time off

Job summary

Roastify, an FDA-registered coffee roasting and e-commerce fulfillment company, seeks an Operations Lead to run Print & Shipping day-to-day. You’ll work on the floor, prepping, printing, packing, and shipping while setting priorities and guiding a small team to keep orders on time and up to standard.

You’ll own quality, stock, and safety records, drive process improvements, and grow with a close-knit team toward broader operations responsibilities over time.

Qualifications

• Must be detail-oriented and reliable with a food-safety mindset; FDA/HACCP training provided.
• Experience leading a small team on a production floor and meeting deadlines.
• Strong communication and problem-solving to prevent late shipments.
• Comfort with data entry and accurate logging in systems.
• Able to lift up to 50 lbs and stay on feet during shifts.

Responsibilities

• Open and set up the production floor each day, prep, print, die-cut, glue, and label for on-time shipping.
• Build and organize the day's jobs and print queues in the order system; prioritize by ship-by date.
• Pack and ship daily e-commerce and wholesale orders; handle exceptions and payment holds.
• Own quality control for all outgoing products: correct item, count, and artwork alignment.
• Operate and troubleshoot production equipment (label printers, die-cutter, glue machine, band sealer).
• Track and reorder shipping supplies so the floor stays stocked.
• Lead, train, and coach the shipping team; maintain steady flow under deadlines.
• Maintain sanitation and FDA/HACCP records; ensure audit-ready documentation.
• Coordinate with roasting side on incoming orders and needs.

Skills

Detail-oriented

Food-safety mindset

Team leadership

Communication

Problem-solving

Data entry

Tools

Order management software

Job description

Roastify, an FDA-registered coffee roasting and e-commerce fulfillment company, seeks an Operations Lead to run Print & Shipping day-to-day. You’ll work on the floor, prepping, printing, packing, and shipping while setting priorities and guiding a small team to keep orders on time and up to standard.

You’ll own quality, stock, and safety records, drive process improvements, and grow with a close-knit team toward broader operations responsibilities over time.