Hands-On Miami-Area Facilities Manager

Rosetta Bakery; Miami (FL); On-site; USD 75,000 - 115,000; Full time

Job summary

Rosetta Bakery is seeking an experienced Facilities & Maintenance Manager to oversee repairs, maintenance, vendors, and facility needs across 19 locations, with growth on the horizon. This role combines hands-on work with strategic oversight and requires travel to Miami-area locations.

You will inspect stores, troubleshoot issues, manage vendor relationships, obtain quotes, and ensure timely work within budget. Proficiency with Monday.com and strong communication are essential.

Qualifications

• Experience managing maintenance across multiple store locations.
• Hands-on approach to basic repairs when appropriate.
• Strong vendor/contractor management experience.
• Familiarity with permits, inspections, and facility compliance.
• Proficient in project management and record-keeping.

Responsibilities

• Manage and coordinate all facility repairs and maintenance requests across multiple store locations.
• Serve as the main point of contact for facility-related issues reported by Store Managers, Area Managers, and HQ.
• Visit Miami-area locations as needed to inspect, troubleshoot, and resolve facility issues in person.
• Perform or assist with basic repairs and maintenance tasks when appropriate and within experience.
• Determine when an issue can be resolved internally and when a licensed/vendor is required.
• Coordinate repairs involving HVAC, plumbing, electrical, refrigeration, kitchen equipment, fixtures, doors, lighting, and other store-related systems.
• Manage relationships with vendors, contractors, landlords, property managers, and service providers.
• Obtain quotes, compare options, schedule service calls, and follow up until work is completed.
• Ensure repairs are completed correctly, on time, and within budgets.
• Track open maintenance requests and provide updates to Store Managers, Area Managers, and leadership.
• Use Monday.com or similar project management systems to track work orders, vendors, repairs, deadlines, and follow-ups.
• Manage preventive maintenance schedules and recurring service needs.
• Assist with permits, fire department requirements, inspections, certificates, licenses, and compliance matters.
• Coordinate with landlords regarding building repairs, approvals, access, responsibilities, and property-related matters.
• Respond quickly to urgent facility issues that may impact store operations.
• Maintain records of repairs, invoices, warranties, vendor information, service agreements, and maintenance history.
• Identify recurring problems and recommend practical long-term solutions.
• Support new store openings, renovations, installations, and facility-related projects.

Skills

Facilities Management

Multi-location Oversight

Vendor Management

Hands-on Troubleshooting

Budget & Scheduling

Project Coordination

Tools

Monday.com

Job description

Rosetta Bakery is seeking an experienced Facilities & Maintenance Manager to oversee repairs, maintenance, vendors, and facility needs across 19 locations, with growth on the horizon. This role combines hands-on work with strategic oversight and requires travel to Miami-area locations.

You will inspect stores, troubleshoot issues, manage vendor relationships, obtain quotes, and ensure timely work within budget. Proficiency with Monday.com and strong communication are essential.