Hands-On Janitorial Manager - Lead Clean, Safe Facilities

ServiceNet; Northampton (MA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

ServiceNet is seeking a hands-on Janitorial Manager to lead custodial teams across multiple facilities in the Northampton area. This role focuses on safety, cleanliness, and providing exceptional service to clients and staff.

The position requires a minimum of 3 years in custodial roles with at least 1 year in supervision, plus strong leadership and communication skills. Competitive salary with benefits and growth opportunities are offered.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and a clean Motor Vehicle Record.
• Minimum 3 years custodial or facilities experience, including at least 1 year in a supervisory role.
• Strong knowledge of cleaning methods, equipment, and safety standards.
• Excellent time management, communication, and organizational skills.
• Comfortable using Microsoft Office and basic office software.
• Flexibility to work occasional weekends as needed.

Responsibilities

• Lead custodial staff: hire, train, schedule and evaluate performance.
• Provide mentorship and support to maintain motivated, effective teams.
• Oversee daily tasks and ensure cleanliness and sanitation standards.
• Foster open communication, address feedback and resolve issues.
• Deliver responsive service by handling special cleaning requests promptly.
• Manage daily operations across buildings and conduct inspections.
• Design and implement efficient cleaning schedules and procedures.
• Identify and report maintenance needs as they arise.
• Track spending and manage supply inventory.
• Order and maintain supplies and equipment, monitor usage to control costs.
• Ensure compliance with health and safety regulations.
• Train staff on chemical and equipment safety.

Skills

Team leadership

Communication

Time management

Organizational skills

MS Office

Safety awareness

Cleaning knowledge

Flexibility for weekends

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ServiceNet is seeking a hands-on Janitorial Manager to lead custodial teams across multiple facilities in the Northampton area. This role focuses on safety, cleanliness, and providing exceptional service to clients and staff.

The position requires a minimum of 3 years in custodial roles with at least 1 year in supervision, plus strong leadership and communication skills. Competitive salary with benefits and growth opportunities are offered.