Area Manager – Janitorial Services Leader

Allied Universal; New Brunswick (NJ); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Disability insurance

Paid holidays

Sick days

Vacation accrual

Job summary

Diversified Maintenance is seeking an Area Manager in New Jersey to supervise janitorial staff at multiple sites and ensure high-quality service within budget. The role emphasizes customer satisfaction, staff development, and adherence to safety standards.

Ideal candidates have at least two years of management experience in a service-related field and excellent English communication. This full-time position offers benefits and room for growth within a leading facilities services company.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of management experience in a service-related industry, preferably janitorial.
• Business level English communication skills.
• Ability to multitask and adapt to changing environments.
• Excellent customer service and active listening abilities.

Responsibilities

• Select and place janitorial personnel; hiring, performance appraisals, and development plans.
• Champion the company values and people culture.
• Assign duties, inspect work for cleanliness, and ensure quality.
• Prepare schedules and keep the account within labor budget.
• Conduct new hire orientation and safety training.
• Manage paperwork: timesheets, reports, training records, work orders.
• Build relationships with customers by visiting accounts regularly.
• Resolve problems promptly to maintain customer satisfaction.
• Document contacts and concerns; follow through to resolve issues.
• Monitor accounts for additional work and opportunities.
• Ensure Quality Control site visits are completed and recorded.

Skills

Leadership

Customer service

Communication

Multitasking

Adaptability

English fluency

Conflict resolution

Education

High school diploma or equivalent

Job description

Diversified Maintenance is seeking an Area Manager in New Jersey to supervise janitorial staff at multiple sites and ensure high-quality service within budget. The role emphasizes customer satisfaction, staff development, and adherence to safety standards.

Ideal candidates have at least two years of management experience in a service-related field and excellent English communication. This full-time position offers benefits and room for growth within a leading facilities services company.