Hands-On IT Infrastructure Intern (Public Safety)

Pinellas County Sheriff's Office; Saint Petersburg (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

The Pinellas County Sheriff's Office is seeking an IT Infrastructure Internship to join our Information Technology Bureau. This role offers hands-on experience with desktop hardware, workstation deployments, asset tracking, and enterprise IT operations in a public safety environment.

You will learn from seasoned IT professionals, support hardware lifecycle activities, preventative maintenance, and IT project work, while developing strong written and interpersonal communication, teamwork, and

Qualifications

• Currently enrolled in bachelor’s or master’s program
• Minimum 2.5 GPA
• Minimum 18 years of age
• Must have a valid driver's license
• Strong writing and interpersonal skills
• Excellent computer skills
• Ability to work independently or part of a team
• Flexibility and ability to multi-task

Responsibilities

• Assist with installation, configuration, deployment, maintenance, and replacement of desktop computers, laptops, mobile devices, monitors, printers, scanners, docking stations, and other IT hardware used throughout the Sheriff's Office.
• Provide first-level technical support by assisting with the diagnosis and resolution of hardware, peripheral, and basic software issues under the guidance of Information Technology Bureau staff.
• Prepare and configure computer equipment for deployment, including imaging, software installation, operating system updates, peripheral setup, and quality assurance testing in accordance with PCSO standards.
• Assist with hardware lifecycle activities, including equipment refreshes, surplus processing, warranty returns, and disposal procedures.
• Maintain accurate inventory records for IT hardware, peripherals, and related equipment using approved asset management procedures.
• Assist with workstation moves, additions, changes, and equipment installations at Sheriff's Office facilities as assigned.
• Perform preventative maintenance, cable management, equipment labeling, and routine inspections to ensure hardware reliability and organization.
• Assist with maintaining current software updates, security patches, and standard desktop configurations on assigned workstations under staff supervision.
• Maintain the organization, cleanliness, and security of IT workspaces, deployment areas, storage rooms, workbenches, and equipment staging locations.
• Provide courteous and professional customer service while assisting Sheriff's Office personnel with technology‑related requests.
• Observe and participate in IT infrastructure projects to gain practical experience with enterprise hardware support, asset management, and technical operations.
• Follow Sheriff's Office policies, procedures, and information security standards while handling equipment and sensitive information.
• Participate in Sheriff's Office recruitment, internship, and community outreach activities as directed.

Skills

Strong writing skills

Interpersonal skills

Teamwork

Independent work

Multi-tasking

Education

Bachelor's or Master's level program

Job description

The Pinellas County Sheriff's Office is seeking an IT Infrastructure Internship to join our Information Technology Bureau. This role offers hands-on experience with desktop hardware, workstation deployments, asset tracking, and enterprise IT operations in a public safety environment.

You will learn from seasoned IT professionals, support hardware lifecycle activities, preventative maintenance, and IT project work, while developing strong written and interpersonal communication, teamwork, and