Hands-On IT Hardware Technician – Production Specialist

Dynamic Lifecycle Innovations; Onalaska (WI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

3 weeks PTO (year 1)

8 paid holidays

Health benefits

401k match

Career growth opportunities

Job summary

Dynamic Lifecycle Innovations in Onalaska, WI seeks a Hands-On Hardware & Production Specialist to work with IT hardware, servers, networking gear, Apple devices, and other electronics in a fast-paced production environment.

This is not a traditional IT helpdesk role; you’ll test, diagnose, and process equipment, document results, and contribute to continuous improvement while meeting production goals. The position offers a competitive hourly wage, benefits, and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Basic understanding of computer hardware.
• Knowledge of computer refurbishing and repair processes.
• Knowledge of networking equipment, servers, Apple devices, and other IT hardware components.
• Strong hardware troubleshooting and diagnostic abilities.
• Advanced problem-solving and critical-thinking skills.
• Strong work ethic and integrity.
• Advanced computer operation skills.
• High attention to detail and strong organizational skills.
• Analytical mindset with the ability to work both independently and as part of a team.
• Willingness and ability to learn new processes and equipment.
• Ability to use basic hand tools.
• Ability to positively navigate and adapt to change.

Responsibilities

• Process IT hardware and other production material according to defined procedures while consistently achieving production goals.
• Work with complex IT equipment, including Apple devices, servers, networking equipment, and miscellaneous electronics.
• Verify customer requirements and use hand tools and software programs to accurately process and track material.
• Perform advanced IT hardware diagnostics to identify, analyze, and resolve complex hardware issues.
• Document and maintain production results using ERP systems, worksheets, and other software applications.
• Evaluate equipment and processes with an understanding of how time, resources, and product value impact profitability.
• Bring a continuous improvement mindset to your work by supporting and championing positive changes.
• Serve as a subject matter expert within your areas of expertise when appropriate.
• Flex into Sort Technician and Refurbishing Technician processes as business needs arise.

Skills

Basic computer hardware

Networking equipment

Apple devices

Troubleshooting

Hands-on hardware

Education

High school diploma or equivalent

Tools

ERP systems

Hand tools

Job description

Dynamic Lifecycle Innovations in Onalaska, WI seeks a Hands-On Hardware & Production Specialist to work with IT hardware, servers, networking gear, Apple devices, and other electronics in a fast-paced production environment.

This is not a traditional IT helpdesk role; you’ll test, diagnose, and process equipment, document results, and contribute to continuous improvement while meeting production goals. The position offers a competitive hourly wage, benefits, and growth opportunities.