IT Hardware Technician New Onalaska, WI

Dynamic Lifecycle Innovations, Inc.; Onalaska (WI); Hybrid; USD 31,000 - 37,000; Full time

Benefits offered by this job

3 weeks PTO in year one (4 weeks in ya

8 paid holidays

Health benefits starting the 1st of...

Job summary

Dynamic Lifecycle Innovations, Inc. is seeking a production technician with a hands-on focus on IT hardware, servers, networking gear, and Apple devices in Onalaska, WI.

You will test, diagnose, and process electronics in a fast-paced warehouse setting, not a traditional help desk. Requirement includes a high school diploma and strong hardware troubleshooting, refurbishing knowledge, and the ability to work with ERP systems and basic hand tools.

Qualifications

• High school diploma or equivalent required.
• Strong hardware troubleshooting and diagnostics skills.
• Knowledge of computer refurbishing and repair processes.

Responsibilities

• Process IT hardware and production material per defined procedures and meet production goals.
• Work with IT hardware including Apple devices, servers, networking gear, and electronics.
• Verify customer requirements and use tools/software to track material.
• Perform advanced diagnostics to identify and resolve hardware issues.
• Document results using ERP systems and worksheets.
• Evaluate equipment to optimize time, resources, and profitability.
• Support continuous improvements and act as SME when needed.
• Flex into Sort and Refurbishing processes as needed.

Skills

Hardware troubleshooting

Problem-solving

Computer refurbishing

IT hardware components

Networking equipment

Hand tools

Education

High school diploma or equivalent

Tools

ERP systems

Spreadsheets

Hand tools

Job description

Are you ready to start your journey to Dynamic? Explore our current openings below. We may be a little biased, but we think you will love it here! By focusing on our core values, Dynamic Lifecycle Innovations has established a reputation of excellence in the communities in which we live and work. Want to be in the know about all the open positions at Dynamic? Join our Talent Community today!

Work Location: Onalaska, WI
Compensation: $22.75 - $27.00/hour (dependent upon experience), wage increase eligible twice annually
Schedule: Monday – Thursday, 6:00 am – 4:30 pm | No mandatory overtime, nights, or weekends!

We Offer

3 weeks PTO in year one (4 weeks in year two!)

8 paid holidays

Health benefits starting the 1st of the month after you’re hired

Career growth, training opportunities, and much more!

What You’ll Do

If you enjoy getting hands-on with computers, servers, networking equipment, Apple devices, and other electronics, this could be a great fit. This is a specialized production technician role where you’ll use your technical aptitude and knowledge of IT hardware to test, diagnose, troubleshoot, and process a variety of electronic equipment.

This is not a traditional IT position. You won’t be working a help desk or providing end-user IT support. Instead, you’ll work hands-on with IT hardware in a fast-paced, rate-based warehouse and production environment.

In this role, you’ll:

Process IT hardware and other production material according to defined procedures while consistently achieving production goals

Work with complex IT equipment, including Apple devices, servers, networking equipment, and miscellaneous electronics

Verify customer requirements and use hand tools and software programs to accurately process and track material

Perform advanced IT hardware diagnostics to identify, analyze, and resolve complex hardware issues

Document and maintain production results using ERP systems, worksheets, and other software applications

Evaluate equipment and processes with an understanding of how time, resources, and product value impact profitability

Bring a continuous improvement mindset to your work by supporting and championing positive changes

Serve as a subject matter expert within your areas of expertise when appropriate

Flex into Sort Technician and Refurbishing Technician processes as business needs arise

High school diploma or equivalent

Basic understanding of computer hardware

Knowledge of computer refurbishing and repair processes

Knowledge of networking equipment, servers, Apple devices, and other IT hardware components

Strong hardware troubleshooting and diagnostic abilities

Advanced problem-solving and critical-thinking skills

Strong work ethic and integrity

Advanced computer operation skills

High attention to detail and strong organizational skills

Analytical mindset with the ability to work both independently and as part of a team

Willingness and ability to learn new processes and equipment

Ability to use basic hand tools

Ability to positively navigate and adapt to change

Even better if you have:

Experience troubleshooting both hardware and software issues

Spreadsheet and database entry experience

Ability to track and interpret production numbers

Knowledge of how to recognize valuable electronic equipment

Experience managing small continuous improvement projects

What Your Work Environment Will Be Like

Fast-paced, rate-based warehouse and production environment

Hands-on work with computers, servers, networking equipment, Apple devices, and other electronics

Standing for the duration of the shift

Continuously exerting up to 20 pounds of force

Occasionally lifting or exerting up to 50 pounds of force

Regular use of basic hand tools

Combination of independent work and collaboration with other team members

At Dynamic Lifecycle Innovations, we help protect the planet by giving electronics their next best life. From recycling and data security to keeping materials out of landfills—we’re proud to do work that makes a difference.

We believe our team is everything. That’s why we create jobs you’ll enjoy—where you’re supported, respected, and part of something bigger.

Want to hear it from the people who work here? Check out our Great Place to Work® page to see what our team members have to say.

How We Hire: The Head, Heart, and Hands

At Dynamic, we know great team members bring more than just experience—they bring their whole selves.

• Head – How you naturally work and solve problems
• Heart – What motivates you and what you care about
• Hands – The skills and experience you bring (or want to build)

That’s why we invite all candidates to complete our short Predictive Index (PI) assessment. It’s quick (less than 20 minutes) and totally optional—but we encourage it! It helps us understand how you think and work best.

Award-Winning Culture – Certified Great Place to Work® since 2017

Values-Driven – We live our core values every day

Environmental Impact – Help give electronics their next best life

Innovation Encouraged – Your ideas are welcome here

Career Growth – Access to professional development and advancement opportunities

Dynamic Lifecycle Innovations is an equal opportunity employer and is committed to providing fair employment opportunities for all based on merit. For positions subject to state contract requirements, we adhere to state affirmative action obligations and take proactive steps to ensure equal opportunity in our hiring practices. We do not discriminate or make any employment decisions on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.

Dynamic Lifecycle Innovations uses Greenhouse’s AI-powered Talent Matching tool to help compare applications to job requirements. This tool assists our hiring team by identifying relevant skills and experience, but all hiring decisions are made by our people, not by AI alone.

We are committed to fair and transparent hiring practices. If you have questions about how your information is used, please contact us.