Hands-On IT Director: Uptime, Azure & Security Leader

DebtBlue, LLC; Dallas (TX); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Disability insurance

PTO

Employee Assistance Program (EAP)

Job summary

DebtBlue, LLC is seeking a hands-on Director of IT to own infrastructure for 150–200 staff across on-site and remote locations. You will lead a small team, oversee Azure, M365, AD, security, and network, and ensure reliable call center connectivity.

The role demands 8+ years in IT with leadership, and strong practical experience in Azure, telephony, and network management, with a focus on uptime and compliant security in financial services.

Qualifications

• Senior technical leader with hands-on execution and uptime focus.
• Experience supporting SMBs with lean IT teams.
• Solid cloud, network, security, and vendor management skills.

Responsibilities

• Run day-to-day IT operations for 150–200 users, desktop support, hardware lifecycles, and MDM.
• Own cloud and network: Azure, M365, Entra ID/AD, backups, and DR.
• Maintain call center uptime: telephony/VoIP and dialers.
• Enforce security controls, IAM, MFA, EDR, patching, and compliance posture.
• Manage vendors, licensing, and cloud spend to balance cost and stability.
• Lead and develop two IT Specialists; align IT with business goals.

Skills

IT leadership

Azure admin

MS 365 admin

Entra ID/AD

Endpoint management

Network administration

VoIP/telephony

PowerShell

Security IAM

Vendor management

Education

Bachelor's in IT/CS

Azure Administrator cert

Security/Networking certs

Tools

Azure

Microsoft 365

Entra ID/AD

VPNs/Firewalls

Five9/RingCentral/NICE CXone

Job description

DebtBlue, LLC is seeking a hands-on Director of IT to own infrastructure for 150–200 staff across on-site and remote locations. You will lead a small team, oversee Azure, M365, AD, security, and network, and ensure reliable call center connectivity.

The role demands 8+ years in IT with leadership, and strong practical experience in Azure, telephony, and network management, with a focus on uptime and compliant security in financial services.