Hands-on Housekeeping Supervisor — Flexible Hours

Residence Inn Mountain View; Mountain View (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

401(k) Retirement plan

PTO and Paid time off

Employee discounts

Job summary

Island Hospitality is seeking a hands-on Housekeeping Supervisor to lead the cleanliness and readiness of guest rooms and public spaces at our Mountain View property. The role demands accountability, strong communication with multiple departments, and a commitment to brand standards.

Responsibilities include overseeing basic housekeeping tasks, training staff, coordinating with laundry, and ensuring timely turnarounds for check-ins while maintaining quality and safety standards.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

Responsibilities

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
• Deliver linens to the laundry department
• Inspect rooms and public spaces daily to ensure all rooms are cared for according to brand and IHM standards
• Train new housekeeping staff to ensure they know all components/features of our guest service guarantee and are trained to meet service standards
• Ongoing involvement in preventative maintenance programs
• Check stocking levels of all consumables and replaces on housekeeping cart when needed
• Notify supervisors of any damages, deficits, and/or disturbances
• Communicate with maintenance team regarding any maintenance requests reported by housekeeping team members
• Communicate with front desk team regarding rooms that are ready for new arrivals to check-in

Skills

Team player

Initiative

Problem solving

Guest service

Job description

Island Hospitality is seeking a hands-on Housekeeping Supervisor to lead the cleanliness and readiness of guest rooms and public spaces at our Mountain View property. The role demands accountability, strong communication with multiple departments, and a commitment to brand standards.

Responsibilities include overseeing basic housekeeping tasks, training staff, coordinating with laundry, and ensuring timely turnarounds for check-ins while maintaining quality and safety standards.