Hands-on Housekeeping Supervisor

Arbor Lodging; Rocky Hill (CT); Hybride; USD 36 000 - 56 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Annual review with increase potential

401k program with company match

Additional benefits may be available

Résumé du poste

Arbor Lodging is seeking a Housekeeping Supervisor to oversee housekeeping functions in assigned sections and step in for Housekeeping Manager when needed. You will coordinate Room Attendants, monitor cleanliness, and ensure standards are met to deliver an exceptional guest experience.

The role requires working varied shifts, including weekends and holidays, maintaining records, and collaborating with Front Office and Maintenance to manage room status and guest satisfaction.

Qualifications

• High school diploma or educational equivalent preferred.
• Previous hotel-related experience required.
• Ability to meet the physical demands of the job including lifting 20 lbs is required.

Responsabilités

• Inspect Room Attendant's work performance within assigned section on a daily basis to ensure standards and productivity levels are met.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect VIP rooms and report availability to Front Office per hotel standards.
• Oversee the closing of floors, ensuring carts are clean and restocked.
• Maintain records of daily assignments, signed off and submitted to Housekeeping Office on time.
• Maintain key control and monitor cleanliness of carts, linen closets, and stairways.
• Oversee daily duties assignments for Room Attendants and House Attendants.
• Report progress of out-of-order rooms to Guest Services Manager per standards.
• Collaborate with Maintenance to communicate out-of-order rooms.
• Assist with training of Housekeeping staff.
• Ensure overall guest satisfaction.

Connaissances

Hotel experience

Physical stamina

Description du poste

Arbor Lodging is seeking a Housekeeping Supervisor to oversee housekeeping functions in assigned sections and step in for Housekeeping Manager when needed. You will coordinate Room Attendants, monitor cleanliness, and ensure standards are met to deliver an exceptional guest experience.

The role requires working varied shifts, including weekends and holidays, maintaining records, and collaborating with Front Office and Maintenance to manage room status and guest satisfaction.