Hands-On Field Support Engineer - Desktop & Networking

Phantom Staffing; City of Plattsburgh (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A staffing agency is seeking a Field Support Desktop Engineer in Plattsburgh, NY. The ideal candidate must have a minimum of a two-year degree or equivalent experience, possess industry certifications, and have strong troubleshooting and communication skills. The role requires hands-on technical experience and the ability to work independently with clients while managing regional travel. Familiarity with Microsoft products, VMware, and network systems is essential to succeed.

Qualifications

• Minimum of a two-year college degree or equivalent field experience.
• Strong analytical and organizational skills.
• Strong communication and interpersonal skills.
• Possess inherent troubleshooting skills.
• Practical, hands-on technical experience is a must.
• Ability to learn new technologies quickly.
• Composure and confidence under stressful conditions.

Responsibilities

• Travel regionally without overnight stays.
• Work independently in front of clients.

Skills

Analytical skills

Organizational skills

Communication skills

Troubleshooting skills

Desire to solve technical challenges

Hands-on technical experience

Ability to learn quickly

Creative problem-solving

Composure under stress

Education

Two-year college degree or equivalent field experience

Tools

CCENT/CCNA

VCP

MCSA/MCSE

VMware vSphere 5.5

Microsoft Exchange Server

Microsoft SQL Server

Backup Exec/Systems Recovery Server

Citrix

Windows operating systems

Cisco routers and switches

Job description

A staffing agency is seeking a Field Support Desktop Engineer in Plattsburgh, NY. The ideal candidate must have a minimum of a two-year degree or equivalent experience, possess industry certifications, and have strong troubleshooting and communication skills. The role requires hands-on technical experience and the ability to work independently with clients while managing regional travel. Familiarity with Microsoft products, VMware, and network systems is essential to succeed.