Hands-On Employment Program Manager – Lead & Grow Teams

RISE Services LLC; Fairfax (VA); On-site; USD 48,000 - 52,000; Full time

Job summary

RISE Services LLC in Fairfax, Virginia seeks an experienced Employment Program Manager to lead employment services for individuals with disabilities. The role combines direct service with supervision, program coordination, documentation oversight, and quality assurance.

The EPM will oversee a team, maintain active caseloads, achieve billable-hour goals, and ensure timely, compliant documentation while driving program growth across Northern Virginia.

Qualifications

• Bachelor’s degree in human services, rehabilitation, psychology, social work, education, business, or a related field preferred.
• Relevant employment-services or disability-services experience may be considered in place of a degree.
• Experience providing supported employment, vocational rehabilitation, job coaching, case management, or related community-based services.
• Previous leadership, supervisory, or team-lead experience strongly preferred.
• Ability to manage both supervisory responsibilities and a substantial billable caseload.
• Strong organizational, documentation, communication, and problem-solving skills.
• Ability to work independently and provide effective field-based leadership.
• Ability to meet deadlines and maintain accurate, compliant service records.
• Proficiency with electronic documentation systems, Microsoft Office, and virtual communication platforms.
• Valid driver’s license, reliable transportation, and the ability to travel throughout the assigned service area.
• Ability to successfully complete required background checks and other employment screenings.

Responsibilities

• Provide person-centered employment services to individuals with disabilities.
• Maintain an active caseload and complete at least 30 billable service hours each week.
• Supervise and support Employment Specialists and Job Coaches assigned to the Fairfax area.
• Assign cases and monitor staff schedules, service delivery, productivity, and caseload capacity.
• Ensure clients receive timely and effective job development, job coaching, and follow-along support.
• Review progress notes, service documentation, reports, and billing-related records for accuracy and timeliness.
• Ensure documentation is completed in accordance with policies, funder requirements, and state regulations.
• Monitor staff performance and provide coaching, training, corrective feedback, and field support.
• Develop and maintain relationships with employers, referral sources, families, support coordinators, and community partners.
• Participate in client meetings, staffing meetings, employer meetings, and interdisciplinary planning.
• Travel throughout the service area to meet with clients, staff, employers, and partners.
• Perform other duties related to program operations and service delivery.

Skills

Leadership

Supervision

Case management

Documentation

Communication

Travel

Education

Bachelor degree preferred

Tools

Microsoft Office

Electronic documentation systems

Virtual communication platforms

Job description

RISE Services LLC in Fairfax, Virginia seeks an experienced Employment Program Manager to lead employment services for individuals with disabilities. The role combines direct service with supervision, program coordination, documentation oversight, and quality assurance.

The EPM will oversee a team, maintain active caseloads, achieve billable-hour goals, and ensure timely, compliant documentation while driving program growth across Northern Virginia.