Employment Program Manager

RISE Services Group; Fairfax (VA); On-site; USD 30,000 - 39,000; Full time

Job summary

RISE Services LLC is seeking an experienced Employment Program Manager to lead employment services in Fairfax and surrounding Northern Virginia communities. You will oversee a team, supervise Employment Specialists and Job Coaches, and ensure high-quality, person-centered services for individuals with disabilities.

This role requires maintaining an active caseload with at least 30 billable hours per week, coordinating staffing, documenting progress, and building relationships with employers and

Qualifications

• Bachelor’s degree preferred.
• Experience providing supported employment or related services.
• Strong supervisory and leadership experience preferred.
• Ability to manage a substantial billable caseload alongside supervision.
• Proficiency with documentation and reporting.
• Valid driver’s license and ability to travel across service area.

Responsibilities

• Provide person-centered employment services to individuals with disabilities.
• Maintain an active caseload and complete at least 30 billable hours weekly.
• Supervise Employment Specialists and Job Coaches assigned to Fairfax area.
• Assign cases and monitor staff schedules, service delivery, and caseload capacity.
• Ensure timely job development, coaching, and follow-along support.
• Review progress notes and billing-related records for accuracy and timeliness.
• Ensure documentation complies with policies, funder requirements, and state regulations.
• Develop employer relationships and coordinate with referral sources and community partners.
• Participate in client, staff, and employer meetings and planning sessions.
• Travel throughout the service area to meet clients, staff, and partners.

Skills

Organizational skills

Documentation

Communication

Problem-solving

Field leadership

Education

Bachelor’s degree in human services, rehabilitation, psychology, social work, education, business, or related field

Tools

Microsoft Office

Electronic documentation systems

Virtual communication platforms

Job description

Location:Fairfax, Virginia
Pay:$24.00 per hour
Schedule:Full-time
Organization:RISE Services LLC

About RISE Services

Employment Program Manager (EPM)

Location:Fairfax, Virginia
Pay:$24.00 per hour
Schedule:Full-time
Organization:RISE Services LLC

About RISE Services

RISE Services is a growing, mission-driven organization that helps individuals with disabilities achieve meaningful employment, greater independence, and full participation in their communities. We provide person-centered employment services throughout Virginia and several other states.

Position Summary

RISE Services is seeking an experienced, organized, and hands‑onEmployment Program Manager (EPM)to lead employment services in Fairfax and surrounding Northern Virginia communities.

Billable-Hours Allocation

This position carries a required billable allocation of:

• 30 billable service hours per week
• 75% of the employee’s workweek
• The remaining time is allocated to supervision, documentation review, staff support, meetings, scheduling, compliance, and other administrative responsibilities

Billable hours may include authorized job development, job coaching, employment planning, situational assessments, workplace support, and other approved employment services.

Consistent achievement of the billable-hours requirement is an essential function of this position.

Primary Responsibilities

• Provide person-centered employment services to individuals with disabilities.
• Maintain an active caseload and complete at least 30 billable service hours each week.
• Supervise and support Employment Specialists and Job Coaches assigned to the Fairfax area.
• Assign cases and monitor staff schedules, service delivery, productivity, and caseload capacity.
• Ensure clients receive timely and effective job development, job coaching, and follow‑along support.
• Review progress notes, service documentation, reports, and billing-related records for accuracy and timeliness.
• Ensure documentation is completed in accordance with RISE Services policies, funder requirements, and applicable state regulations.
• Monitor staff performance and provide coaching, training, corrective feedback, and field support.
• Develop and maintain relationships with employers, referral sources, families, support coordinators, and community partners.
• Participate in client meetings, staffing meetings, employer meetings, and interdisciplinary planning.
• Respond promptly to service concerns, staffing challenges, client needs, and operational issues.
• Track referrals, authorizations, service hours, employment outcomes, and program performance.
• Assist with staff onboarding, orientation, field training, and competency development.
• Support program growth throughout Fairfax and surrounding Northern Virginia communities.
• Travel throughout the assigned service area to meet with clients, staff, employers, and community partners.
• Perform other duties related to program operations and service delivery.

Minimum Qualifications

• Bachelor’s degree in human services, rehabilitation, psychology, social work, education, business, or a related field preferred.
• Relevant employment-services or disability-services experience may be considered in place of a degree.
• Experience providing supported employment, vocational rehabilitation, job coaching, case management, or related community-based services.
• Previous leadership, supervisory, or team‑lead experience strongly preferred.
• Ability to manage both supervisory responsibilities and a substantial billable caseload.
• Strong organizational, documentation, communication, and problem‑solving skills.
• Ability to work independently and provide effective field-based leadership.
• Ability to meet deadlines and maintain accurate, compliant service records.
• Proficiency with electronic documentation systems, Microsoft Office, and virtual communication platforms.
• Valid driver’s license, reliable transportation, and the ability to travel throughout the assigned service area.
• Ability to successfully complete required background checks and other employment screenings.

Ideal Candidate

The ideal candidate is a strong and supportive leader who understands that effective program management requires direct involvement in service delivery. This individual must be comfortable supervising staff, addressing performance concerns, reviewing documentation, building employer relationships, and personally providing billable employment services.

The successful candidate will be dependable, solutions‑focused, responsive, and committed to helping individuals with disabilities obtain and maintain meaningful employment.

RISE Services LLC is an equal opportunity employer. We value diversity and are committed to maintaining an inclusive workplace for employees and the individuals we serve.