Hands-On Data Center Engineering Technician

Amazon; Atlanta (GA); On-site; USD 45,460 - 79,900; Full time

Job summary

Amazon's Data Center Engineering Operations team maintains and operates critical infrastructure in world-class data centers. You will work with front-line responders and collaborate with software, hardware, and network engineers to keep the cloud running and ensure safety and security at the highest standards.

In this on-site role you will conduct rounds, monitor BMS/EPMS, troubleshoot facility issues, perform rack installs and decommissions, and participate in change management with technical

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities.
• Work a flexible work schedule including evenings, overnights, and weekends.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule including night shift. Some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Microsoft Office

Electrical facilities

Mechanical facilities

Education

Associate's degree

Job description

Amazon's Data Center Engineering Operations team maintains and operates critical infrastructure in world-class data centers. You will work with front-line responders and collaborate with software, hardware, and network engineers to keep the cloud running and ensure safety and security at the highest standards.

In this on-site role you will conduct rounds, monitor BMS/EPMS, troubleshoot facility issues, perform rack installs and decommissions, and participate in change management with technical