Hands-On Café Supervisor — Lead & Grow Team

Top Pot Doughnuts; Seattle (WA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k)

Medical, Dental & Vision insurance

Paid time off & sick time

Employee Assistance Program (EAP)

Employee discounts - free doughnuts &

Job summary

Top Pot Doughnuts is seeking a working supervisor to lead by example on the café floor while backing daily operations. You will collaborate with the Café Manager and District Manager to deliver an outstanding guest experience and a positive team environment.

The role suits someone with lead/supervisory experience who wants to grow leadership skills while staying hands-on with the team. Enjoy working with doughnuts and coffee while guiding a bright, busy shift.

Qualifications

• At least 6 months of supervisory/lead experience (food/retail preferred).
• Hands-on leader who works alongside their team.
• Strong communication and organizational skills.
• Ability to stay calm and solve problems in a fast-paced environment.
• Comfortable delegating tasks and directing shift operations.

Responsibilities

• Lead on the floor and support daily café operations.
• Support scheduling, training, onboarding, and staffing in partnership with Cafe Manager.
• Help manage product levels, inventory, and waste for smooth operations.
• Maintain cleanliness, organization, safety, and sanitation standards.
• Monitor daily sales, deposits, reporting, and tip distribution.

Skills

Lead with guest-first mindset

Strong communication

Organizational skills

Customer service

Problem solving

Education

Food Handlers Permit

Tools

Basic computer skills

Job description

Top Pot Doughnuts is seeking a working supervisor to lead by example on the café floor while backing daily operations. You will collaborate with the Café Manager and District Manager to deliver an outstanding guest experience and a positive team environment.

The role suits someone with lead/supervisory experience who wants to grow leadership skills while staying hands-on with the team. Enjoy working with doughnuts and coffee while guiding a bright, busy shift.