Guest-First Café Leader | Flexible Schedule & Growth

Top Pot Doughnuts; Seattle (WA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Flexible scheduling

401(k)

Medical/Dental/Vision insurance

Paid time off

EAP

Employee discounts - free doughnuts &

Growth opportunities

Job summary

Top Pot Doughnuts in Seattle is seeking a working manager to lead by example on the café floor while supporting day-to-day operations. You will balance guest service, team development, and operational execution to keep the café running smoothly and efficiently.

The role requires coaching, strong communication, and hands-on leadership in a fast-paced café. You’ll help with staffing, inventory, and ensuring quality and safety across shifts.

Qualifications

• 2+ years of leadership experience in food/retail
• A hands-on leader who works alongside the team
• Strong communication and organizational skills
• Ability to stay calm, solve problems and decide quickly
• Food Handler’s Permit (or ability to obtain)

Responsibilities

• Lead with a guest-first mindset on the café floor
• Coach and develop team; ensure great guest experiences
• Run daily café operations, shift execution, cash handling
• Support hiring, training and performance processes
• Manage product levels, ordering, quality and waste
• Monitor labor, sales and overall café performance
• Maintain cleanliness, safety and company standards
• Work a flexible schedule including opens/closes
• Lift up to 25 pounds and stay active during shifts

Skills

Leadership

Customer service

Team development

Operations management

Communication

Organizational skills

Problem-solving

POS systems

Safety awareness

Flexible scheduling

Tools

POS systems

Job description

Top Pot Doughnuts in Seattle is seeking a working manager to lead by example on the café floor while supporting day-to-day operations. You will balance guest service, team development, and operational execution to keep the café running smoothly and efficiently.

The role requires coaching, strong communication, and hands-on leadership in a fast-paced café. You’ll help with staffing, inventory, and ensuring quality and safety across shifts.