Hands-On Auto Store Manager — Growth, Bonuses, Balanced Hours

Bobsmainstreetauto; West Bend (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

No nights or weekends

Competitive pay

Monthly performance bonuses

Benefits valued at $5.50/hr

PTO with yearly increases

Paid holidays

401(k) with 4% match

Paid training & certifications

Job summary

Bob’s Main Street Auto & Towing is seeking an experienced Automotive Store Manager to lead a growing, family‑owned shop. This hands‑on role requires strong automotive knowledge and a passion for coaching teams to deliver honest, high‑quality service.

You will oversee daily operations, mentor technicians and service advisors, drive customer satisfaction, and partner with leadership to identify growth opportunities. A positive, proactive mindset is essential.

Qualifications

• Strong automotive repair and industry experience.
• Previous leadership or management experience preferred.
• Ability to troubleshoot complex vehicle concerns and support technicians.
• Strong communication, organization, and problem‑solving skills.
• Someone who leads by example and isn't afraid to get their hands dirty.
• A positive attitude and a willingness to take ownership of the store’s success.
• Commitment to customer satisfaction, teamwork, and accountability.
• Follow all safety procedures and use provided safety equipment.
• Adapt to change with a positive, high‑energy mindset.
• Commit to continuous learning and personal development.

Responsibilities

• Oversee daily shop operations to keep work moving efficiently and customers satisfied.
• Lead, coach, and support technicians and service advisors.
• Help service advisors with customer communication, repair recommendations, and workflow.
• Monitor shop performance, productivity, sales, and profitability goals.
• Hold employees accountable while creating a positive, team-focused work environment.
• Work closely with company leadership to identify opportunities for improvement and growth.
• Ensure our customers receive honest, professional, and high-quality service.

Job description

Bob’s Main Street Auto & Towing is seeking an experienced Automotive Store Manager to lead a growing, family‑owned shop. This hands‑on role requires strong automotive knowledge and a passion for coaching teams to deliver honest, high‑quality service.

You will oversee daily operations, mentor technicians and service advisors, drive customer satisfaction, and partner with leadership to identify growth opportunities. A positive, proactive mindset is essential.