Automotive Shop Manager — Lead Techs, No Weekends

Bob's Main Street Auto and Towing; West Bend (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

Bob's Main Street Auto and Towing is seeking an Automotive Store Manager for the Decorah Road location. This hands-on leadership role requires an automotive background, comfort with customer interactions, and a drive to own store performance.

You will lead technicians and service advisors, ensure efficient operations, and uphold the company’s commitment to honest, high-quality service while guiding the team toward growth and improved customer satisfaction.

Qualifications

• Strong automotive repair background and industry knowledge.
• Prior leadership or management experience preferred.
• Ability to troubleshoot complex vehicle concerns and support technicians.
• Excellent communication, organization, and problem-solving skills.

Responsibilities

• Oversee daily shop operations to maintain workflow and customer satisfaction.
• Lead, coach, and support technicians and service advisors.
• Assist service advisors with customer communication, repair recommendations, and workflow.
• Monitor performance, productivity, sales, and profitability goals.
• Foster a positive, team-oriented work environment and accountability.
• Collaborate with leadership to identify opportunities for improvement and growth.
• Ensure customers receive honest, professional, high-quality service.

Skills

Automotive experience

Leadership experience

Troubleshooting

Communication skills

Job description

Bob's Main Street Auto and Towing is seeking an Automotive Store Manager for the Decorah Road location. This hands-on leadership role requires an automotive background, comfort with customer interactions, and a drive to own store performance.

You will lead technicians and service advisors, ensure efficient operations, and uphold the company’s commitment to honest, high-quality service while guiding the team toward growth and improved customer satisfaction.