Hands-On Assistant Maintenance & Service Manager

Shea Properties LLC; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Apt. discount

Maintenance training

Monthly bonus

Annual bonus

Sign-on bonus

PTO & benefits

Job summary

Shea Properties is hiring for an Assistant Service (Maintenance) Manager to support daily maintenance of our apartment community, performing repairs across painting, carpentry, electrical, HVAC, plumbing, and pool trade. You will assist the Service Manager and may direct service staff to ensure timely completion of all tasks.

The role emphasizes strong communication, customer service, and project management skills, with a focus on safety and efficiency.

Qualifications

• Must have basic computer skills and be able to create and close out work orders.
• Ability to perform advanced level maintenance tasks including painting, carpentry, electrical, HVAC, plumbing, and pool maintenance.
• Effective oral and written communication skills; ability to give clear direction and respond to inquiries.
• Provide exceptional customer service.
• Project management skills including planning, organizing, and coordinating tasks.
• Negotiate and resolve conflicts.
• Ability to operate hand tools.
• Knowledge of First Aid and Safety procedures.
• Minimum of 2 years property management experience performing advanced maintenance related job duties.

Responsibilities

• Assist the Service Manager in day-to-day maintenance of the apartment community.
• Perform maintenance and repairs across multiple trades (painting, carpentry, electrical, HVAC, plumbing, pool maintenance).
• Provide direction to service staff to ensure timely completion of work.

Skills

Basic computer skills

Work orders management

Advanced maintenance tasks

Communication skills

Customer service

Project management

Conflict resolution

First Aid & Safety

Property management experience

Education

High School Diploma or equivalent + trade courses

HVAC, Plumbing, Electrical, Carpentry courses

Tools

Hand tools

Job description

Shea Properties is hiring for an Assistant Service (Maintenance) Manager to support daily maintenance of our apartment community, performing repairs across painting, carpentry, electrical, HVAC, plumbing, and pool trade. You will assist the Service Manager and may direct service staff to ensure timely completion of all tasks.

The role emphasizes strong communication, customer service, and project management skills, with a focus on safety and efficiency.