Hands-on AI & Automation Lead

SONIFI Solutions Incorporated; Sioux Falls, Northern (SD, KY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) match

Paid time off

Professional development

Pet insurance

On-demand pay

Job summary

SONIFI is seeking a hands-on AI & Automation Lead to identify, build, and scale practical automation and AI solutions across the business, partnering with leaders to understand workflows and drive measurable improvements.

You’ll design, deploy, and maintain production-ready automations across systems like Salesforce, NetSuite, Microsoft 365, SharePoint, and Teams, with a focus on reliability, security, and governance.

Qualifications

• Bachelor's degree or equivalent in a technical or business field.
• 7+ years of experience in software engineering, systems integration, business systems, or workflow automation.
• Hands-on experience with REST APIs, OAuth, webhooks, schemas, and version control (Git).
• Production experience with automation/integration platforms (Power Automate, Zapier, Make) and LLM-enabled workflows.
• Strong analytical, problem-solving, project management, and stakeholder management skills.

Responsibilities

• Partner with business leaders to evaluate workflows, quantify manual effort, and define desired outcomes.
• Assess opportunities and select appropriate automation approaches, prioritizing value and scalability.
• Design, build, test, and deploy production-ready automation and AI-enabled solutions with integrations across systems (e.g., Salesforce, NetSuite, Microsoft 365, SharePoint, Teams).
• Establish controls for reliability, security, and cost management, including logging, retries, and access controls.
• Institute testing/QA practices to ensure accuracy, reliability, and data governance before deployment.
• Provide training and ongoing support to ensure adoption and clear ownership of automated workflows.
• Define KPIs, measure outcomes (labor hours, cycle time, data quality), and drive continuous improvement across SONIFI.

Job description

SONIFI is seeking a hands-on AI & Automation Lead to identify, build, and scale practical automation and AI solutions across the business, partnering with leaders to understand workflows and drive measurable improvements.

You’ll design, deploy, and maintain production-ready automations across systems like Salesforce, NetSuite, Microsoft 365, SharePoint, and Teams, with a focus on reliability, security, and governance.