Hampton Inn-Branson on the Strip-Front Desk Agent

Bryan Properties Group; Branson (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Paid Time Off

Job summary

Hampton Inn-Branson on the Strip in Branson, Missouri is seeking a friendly Front Desk Agent. This onsite role invites you to welcome guests, check them in, answer questions, and provide accurate local recommendations while delivering outstanding service throughout every stay.

The position pays $16.00 per hour and offers benefits including Medical, Dental, Vision, Life Insurance, and Paid Time Off. Shifts are primarily day hours with occasional 3pm–11pm coverage; hours may vary with seasonal

Qualifications

• Excellent communication skills for guest interactions.
• Customer-centric approach to resolve issues quickly.
• Ability to manage reservations, check-ins, and payments.

Responsibilities

• Greet guests and check them in/out at the front desk.
• Answer questions, provide local recommendations, and resolve guest concerns.
• Maintain a clean, organized front desk area and manage reservations and payments.
• Rotating day shifts with occasional 3pm–11pm coverage; schedule may vary seasonally.

Skills

Communication

Problem solving

Customer focus

Time management

Multitasking

Attention to detail

Adaptability

Positive attitude

Job description

Join the vibrant team at the Hampton Inn-Branson on the Strip as a Front Desk Agent! This onsite role offers an exciting opportunity to engage with guests from around the world and create memorable experiences. You'll thrive in a fun, high-performance environment where your contributions genuinely matter. With a base pay of $16.00 per hour, your efforts will be recognized and rewarded in a customer-centric culture that values integrity and problem-solving.

Immerse yourself in Branson, Missouri's lively atmosphere, where every day brings new interactions and challenges. If you're passionate about hospitality and ready to make a difference, this is the perfect chance for you! You will receive great benefits such as Medical, Dental, Vision, Life Insurance, and Paid Time Off. Don't miss your opportunity to be part of something great with Bryan Properties Group!

What would you do as a Hampton Inn-Branson on the Strip-Front Desk Agent

As a Front Desk Agent at the Hampton Inn-Branson on the Strip, your day-to-day responsibilities will be engaging and diverse. You'll welcome guests upon arrival, check them into their rooms, and provide outstanding customer service throughout their stay. Answering questions, addressing concerns, and offering local recommendations will be essential to your role.

You'll manage reservations, process payments, and maintain a clean and organized front desk area. Your typical schedule will consist of primarily day shift and on small occasions 3pm-11pm, allowing you to embrace the vibrant evening atmosphere of Branson. Please note that your hours may vary according to seasonal demand, presenting you with opportunities for flexibility and growth in a dynamic work environment.

Expect each shift to be energetic and fulfilling!

What you need to be successful

To thrive as a Front Desk Agent at the Hampton Inn-Branson on the Strip, several key skills will be crucial for your success. Exceptional communication skills will enable you to engage warmly with guests, ensuring they feel valued and appreciated. Strong problem-solving abilities are essential for addressing guest inquiries and resolving any issues that may arise during their stay. Being customer-centric is vital; a friendly, approachable demeanor will help build rapport with guests. Time management skills will aid you in efficiently handling check-ins and check-outs, while multitasking will keep you organized during busy periods.

Additionally, attention to detail is important for accurately managing reservations and maintaining a polished front desk environment. Adaptability and a positive attitude will ensure you excel in our energetic and dynamic workplace culture.