Hacienda Ford - Sales Consultant

Hacienda Ford; Edinburg (TX); On-site; USD 30,000 - 70,000; Full time

Job summary

Join a forward-thinking dealership where your sales skills can shine! As a Sales Consultant, you will enhance the customer buying experience by understanding their needs and matching them with the perfect vehicle. This role involves conducting test drives, overcoming objections, and ensuring a smooth delivery process. With a focus on customer loyalty, you will build lasting relationships while benefiting from a supportive work environment. Enjoy comprehensive benefits, including 100% employer-paid medical, dental, and vision insurance, a 401(k) plan, and generous paid time off. If you are passionate about cars and customer service, this is the perfect opportunity for you!

Benefits

100% Employer-Paid Medical Insurance

401(K) Plan with Company Match

Paid Vacation

Paid Holidays

Employee Discounts

Sick Leave

Life Insurance

Performance Evaluations

Qualifications

• Must be at least 21 years old and have a valid driver's license.
• Pass a pre-employment drug screen and background check.

Responsibilities

• Enhance customer buying experience and match needs with vehicle models.
• Conduct test drives and follow up to develop customer loyalty.
• Close sales and ensure customers understand vehicle features.

Skills

Customer Service

Sales Techniques

Product Knowledge

Communication Skills

Negotiation Skills

Education

High School Diploma

Sales Training

Tools

CRM Software

Sales Reporting Tools

Job description

Description

Serve as a guide to enhance the customer buying experience. Conduct interviews at the customer’s pace to discover customer preferences, needs, and buying motives. Match customer needs with model and equipment and present vehicles in terms of customer’s interest. Offer and accompany customer(s) on a test drive. Involve customers in trade-in evaluation, present financial propositions, satisfy customer concerns, and complete orders. Conduct delivery process and follow up in a prescribed manner with customers to develop customer loyalty.

Duties and Responsibilities

• Complete Ford Certification Process for Sales and Products.
• Understand cars by studying their features and capabilities and comparing and contrasting competitive models.
• Develop buyers by keeping a good rapport with previous and new customers; suggest trade-ins; respond to inquiries, and recommend sales campaigns and promotions.
• Determine customer needs analysis by understanding their interests and requirements, matching them to various models.
• Close sales by overcoming objections; complete sales purchase; explain provisions; offer services; and ensure full delivery of the automobile.
• Perform walk-around on every sale with customers and demonstrate features.
• Effectively close sales.
• Ensure customers understand the vehicle’s operating features, paperwork, and manufacturer warranty.
• Establish and maintain a follow-up system that encourages repeat business referrals.
• Report to the sales manager regarding reviews, analyses, objectives, and planned activities.
• Participate in sales meetings and training provided by the dealership and manufacturers.
• Review sales statistics and use sales objectives to plan more effectively to improve sales.

Benefits:

• Medical, Dental, & Vision Insurance: 100% employer-paid medical, dental, and vision insurance with various plan options to fit your needs.
• 401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary.
• Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required.
• Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours.
• Sick leave: 3 paid days per service year – 100% employer paid.
• Paid Holidays: 8 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve, and Christmas Day.
• 5-day workweek for sales, parts, and administration positions.
• 90-day & annual 1-on-1 performance evaluations.
• Employee discounts on new vehicles, parts, and services.

Requirements

• You are at least 21 years old.
• You have a valid driver's license with an acceptable driving record.
• You will pass a pre-employment drug screen.
• You will undergo a background check.
• You understand that the 401K company match has an annual maximum amount.
• You understand that earned vacation time is based on the total time of continual employment.
• Your application will not be considered if you do not meet all these requirements.

Thank you for your interest in this position.