Used Car Sales Consultant

Hacienda Ford; McAllen (TX); On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player seeks a motivated Sales Consultant to elevate the customer buying experience. In this dynamic role, you will engage with customers, uncover their preferences, and guide them through the purchasing process. Your expertise in vehicle features and competitive models will empower you to present tailored solutions that meet customer needs. With a focus on building rapport and fostering loyalty, you will close sales effectively while ensuring customers understand their new vehicles. Join a team that values your contributions and offers a supportive environment where your sales skills can shine!

Benefits

100% employer-paid medical, dental, and vision insurance

401(K) Plan with company match

Employer-paid life insurance

Paid vacation and sick leave

Paid holidays

Employee discounts on vehicles and services

5-day workweek

Performance evaluations

Qualifications

• 1 year of retail experience preferred, strong customer service skills required.
• Must have a valid driver's license and acceptable driving record.

Responsibilities

• Guide customers through the buying process and enhance their experience.
• Understand customer needs and match them with vehicle features.

Skills

Customer Service

Sales Techniques

Product Knowledge

Communication Skills

Education

High School Diploma

Tools

Sales Management Software

Job description

Description

Serve as a guide to enhance the customer buying experience. Conduct interviews at the customer’s pace, to discover customer preferences, needs, and buying motives. Matches customer needs with model and equipment and presents vehicle in terms of customer’s interest. Offers and accompanies customer(s) on a test drive. Offers customer involvement in trade-in evaluation, presents financial propositions, satisfies customer concerns, and completes orders. Conducts delivery process and follows up in a prescribed manner with customers to develop customer loyalty.

Duties and Responsibilities

• Understand cars by studying their features and capabilities and comparing and contrasting competitive models.
• Develop buyers by maintaining a good rapport with previous and new customers, suggesting trade-ins, responding to inquiries, and recommending sales campaigns and promotions.
• Determine customer needs analysis by understanding their interests and requirements, matching requirements and interests to various models, etc.
• Close sales by overcoming objection(s); complete sales purchase; explain provisions; offer services; and complete delivery of automobile.
• Perform walk-around on every sale with customers and demonstrate features.
• Effectively close sales.
• Ensure customers understand the vehicle’s operating features, paperwork, and manufacturer warranty.
• Establish and maintain a follow-up system that encourages repeat business referrals.
• Report to the sales manager regarding reviews, analyses, objectives, and planned activities.
• Participate in sales meetings and training provided by the dealership and manufacturers.
• Review sales statistics and use sales objectives to plan more effectively to improve sales.

Experience

One year in a retail environment is preferred.

Sales Hours: The sales floor is open during the following hours:

Monday through Friday 8:00 AM – 8:00 PM
Saturday 8:00 AM – 7:00 PM

Benefits:

• Medical, Dental, & Vision Insurance: 100% employer-paid medical, dental, and vision insurance with various plan options to fit your needs.
• 401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary.
• Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required.
• Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours.
• Sick leave: three paid days per service year – 100% employer paid.
• Paid Holidays: 8 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve, and Christmas Day.
• 5-day workweek for sales, parts, and administration positions.
• 90-day & annual 1-on-1 performance evaluations.
• Employee discounts on new vehicles, parts, and services.

Requirements

• You are at least 18 years old.
• You have a valid driver's license with an acceptable driving record.
• You will pass a pre-employment drug screen.
• You will undergo a background check.
• You understand that the 401K company match has an annual maximum amount.
• You understand that earned vacation time is based on the total time of continual employment.
• Your application will not be considered if you do not meet all these requirements.

Thank you for your interest in this position!