Gym Operations & Sales Leader — Weekend & Member Experience

UFC GYM - Whitestown, IN; Chicago (IL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

UFC GYM in Chicago seeks an Assistant General Manager to supervise Membership Specialists and support the General Manager in achieving gym membership and sales goals. The role focuses on delivering an exceptional guest experience, driving membership conversions, and leading weekend operations for performance targets.

Responsibilities include coaching teams, managing metrics, and ensuring a safe, high-energy, client-focused gym culture with strong emphasis on data-driven decisions and staff

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Experience managing reports, budgeting, revenue, payroll, with strong math skills.
• Strong organizational skills and customer service orientation.
• Experience with MS Office and Internet.
• Leadership, communication, time management, and analytical abilities required.

Responsibilities

• Sales Execution on Key Metrics & Drivers, Personal Production; Deliver Results.
• Ensure membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company.
• Assist the General Manager in on-going training on hitting 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching.
• Inspire guests to purchase memberships by listening to guests’ goals, presenting UFC Gym in a way that best connects with the member, and establishing trust in UFC Gym through transparent pricing, open dialogue, and a passion for fitness.
• Ensure personal membership execution on lead generation, appointment setting, and hitting personal guest goal in order to hit financial targets set forth by the company.
• Ensure that the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals.

Skills

Management experience

Sales expertise

Leadership

Budgeting

Customer service

Analytical skills

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Internet

Job description

UFC GYM in Chicago seeks an Assistant General Manager to supervise Membership Specialists and support the General Manager in achieving gym membership and sales goals. The role focuses on delivering an exceptional guest experience, driving membership conversions, and leading weekend operations for performance targets.

Responsibilities include coaching teams, managing metrics, and ensuring a safe, high-energy, client-focused gym culture with strong emphasis on data-driven decisions and staff