Gym Operations & Member Experience Lead

Planet Fitness-United Fitness Partners; Ponca City (OK); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Planet Fitness in Ponca City, OK is seeking an Assistant Club Manager to support operations, enhance member experience, and contribute to financial stability. You will help supervise staff, uphold brand standards, and drive daily activities in a judgment-free environment.

Ideal candidates are self-starters with prior team leadership experience in fitness or retail. This role is full-time, on-site, and focused on delivering exceptional service while growing in responsibility within United Fitness

Qualifikationen

• Excellent Customer Service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Aufgaben

• Assist in interviewing and recruitment to build a strong team.
• Drive club metrics in line with business performance.
• Lead by example to deliver superior member service and operational excellence.
• Monitor inventory and review sales figures with the Club Manager to identify opportunities for improvement.
• Maintain a clean, friendly, and well-maintained club in line with brand standards.
• Support in onboarding and coaching staff to meet performance expectations.

Kenntnisse

Customer service

Team leadership

Self-motivation

Detail oriented

Ausbildung

High School Diploma/GED

Jobbeschreibung

Planet Fitness in Ponca City, OK is seeking an Assistant Club Manager to support operations, enhance member experience, and contribute to financial stability. You will help supervise staff, uphold brand standards, and drive daily activities in a judgment-free environment.

Ideal candidates are self-starters with prior team leadership experience in fitness or retail. This role is full-time, on-site, and focused on delivering exceptional service while growing in responsibility within United Fitness