Gym Operations & Member Experience Lead

Planet Fitness - United FP Management, LLC; Lake Forest Park (WA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Free Black Card Membership

Benefits after 90 days

Job summary

A fitness franchise is seeking an Assistant Manager to support gym operations and ensure a Judgement Free member experience. Responsibilities include recruiting and training staff, maintaining customer service standards, and overseeing daily activities. Candidates should have strong supervisory skills and experience in the fitness industry. The role offers competitive pay of $18.00 to $21.00 per hour and opportunities for benefits after 90 days of full-time work.

Qualifications

• Must be 18 years of age or older.
• Experience working as a Member Service Representative at Planet Fitness.
• Hard‑working, enthusiastic, and energetic!

Responsibilities

• Assist in recruiting, hiring, training and developing staff.
• Maintain a welcoming atmosphere and ensure superior customer service.
• Assist with scheduling and supervising staff.

Skills

Superior customer service skills

Solid supervisory skills

Diplomacy skills

Listening skills

Basic computer proficiency

Education

High school diploma/GED equivalent

Current CPR Certification

Job description

A fitness franchise is seeking an Assistant Manager to support gym operations and ensure a Judgement Free member experience. Responsibilities include recruiting and training staff, maintaining customer service standards, and overseeing daily activities. Candidates should have strong supervisory skills and experience in the fitness industry. The role offers competitive pay of $18.00 to $21.00 per hour and opportunities for benefits after 90 days of full-time work.