Assistant Gym Manager: Lead Member Experience & Team

Planet Fitness - United FP Management, LLC; Eureka (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

A fitness franchise is seeking an Assistant Manager to oversee gym operations and ensure an exceptional 'Judgement Free' member experience. Key responsibilities include assisting in staff recruitment and training, maintaining customer service excellence, and handling administrative tasks. The ideal candidate will possess superior customer service skills, experience in the fitness industry, and a high school diploma. This position requires flexibility to work evenings and weekends as needed.

Qualifications

• Experience working as a Member Service Representative at Planet Fitness.
• Must be 18 years of age or older.
• Hardworking, enthusiastic and energetic personality.

Responsibilities

• Assist in recruiting, hiring, training and developing staff.
• Ensure superior customer service and member satisfaction.
• Manage staff scheduling and supervision.

Skills

Superior customer service skills

Basic computer proficiency (Microsoft Suite)

Solid supervisory skills

Energetic and enthusiastic attitude

Education

High school diploma/GED equivalent

Current CPR Certification

Job description

A fitness franchise is seeking an Assistant Manager to oversee gym operations and ensure an exceptional 'Judgement Free' member experience. Key responsibilities include assisting in staff recruitment and training, maintaining customer service excellence, and handling administrative tasks. The ideal candidate will possess superior customer service skills, experience in the fitness industry, and a high school diploma. This position requires flexibility to work evenings and weekends as needed.